17.01.2013 Views

[8] 2002 e-business-strategies-for-virtual-organizations

[8] 2002 e-business-strategies-for-virtual-organizations

[8] 2002 e-business-strategies-for-virtual-organizations

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

e-Business Strategies <strong>for</strong> Virtual Organizations<br />

activities, towards the top of cell 8, there is a likelihood that one<br />

would keep more knowledge and control of these activities and<br />

perhaps engage in a selective sourcing of sub-activities, or<br />

perhaps simply seek to reduce the dependency on internal<br />

capabilities by developing alternate sources of the activity.<br />

Cells 9, 12 indicate a similar low potential <strong>for</strong> competitive<br />

advantage, but indicate a relatively strong internal capability.<br />

The planning guide recommends that a company should<br />

consider selling such a capability to the marketplace and invest<br />

the proceeds in more critical capabilities. The necessary activities<br />

and skills should then be purchased in the marketplace<br />

from competent providers.<br />

9.8 Leadership traits needed <strong>for</strong> outsourcing<br />

200<br />

Once an outsourcing strategy is in place and the extent and<br />

significance of outsourcing increases, one must consider the<br />

management of the outsourcing relationships. Management in<br />

an organization with a significant number of outsourcing<br />

relationships requires a new blend of capabilities and talents.<br />

Useem and Harder (2000) claim that in the new organization,<br />

characterized by extensive and significant outsourcing, managers<br />

must concentrate on negotiating results rather than<br />

issuing orders. They must add to and to some extent substitute<br />

the skills <strong>for</strong> sending work downward, and gain skills in<br />

arranging <strong>for</strong> sending work outward. They need to exercise<br />

lateral leadership.<br />

9.8.1 Four primary traits<br />

Useem and Harder argue that the following leadership capabilities<br />

are required of managers, as outsourcing becomes significant<br />

in firms:<br />

� Strategic thinking that links outsourcing considerations and<br />

decisions to issues of core competence and competitive<br />

advantage is a vital capability. Being in<strong>for</strong>med by a strategic<br />

vision and perspective when deciding what to outsource and<br />

how to structure the outsourcing relationship is vital to future<br />

<strong>business</strong> competitiveness and survival, particularly when<br />

significant amounts of outsourcing are taking place.<br />

� Deal making skills are important in securing compatible and<br />

high-quality providers of the outsourced <strong>business</strong> processes<br />

and activities. Deal making also involves obtaining buy-in

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!