[8] 2002 e-business-strategies-for-virtual-organizations
[8] 2002 e-business-strategies-for-virtual-organizations
[8] 2002 e-business-strategies-for-virtual-organizations
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e-Business Strategies <strong>for</strong> Virtual Organizations<br />
activities, towards the top of cell 8, there is a likelihood that one<br />
would keep more knowledge and control of these activities and<br />
perhaps engage in a selective sourcing of sub-activities, or<br />
perhaps simply seek to reduce the dependency on internal<br />
capabilities by developing alternate sources of the activity.<br />
Cells 9, 12 indicate a similar low potential <strong>for</strong> competitive<br />
advantage, but indicate a relatively strong internal capability.<br />
The planning guide recommends that a company should<br />
consider selling such a capability to the marketplace and invest<br />
the proceeds in more critical capabilities. The necessary activities<br />
and skills should then be purchased in the marketplace<br />
from competent providers.<br />
9.8 Leadership traits needed <strong>for</strong> outsourcing<br />
200<br />
Once an outsourcing strategy is in place and the extent and<br />
significance of outsourcing increases, one must consider the<br />
management of the outsourcing relationships. Management in<br />
an organization with a significant number of outsourcing<br />
relationships requires a new blend of capabilities and talents.<br />
Useem and Harder (2000) claim that in the new organization,<br />
characterized by extensive and significant outsourcing, managers<br />
must concentrate on negotiating results rather than<br />
issuing orders. They must add to and to some extent substitute<br />
the skills <strong>for</strong> sending work downward, and gain skills in<br />
arranging <strong>for</strong> sending work outward. They need to exercise<br />
lateral leadership.<br />
9.8.1 Four primary traits<br />
Useem and Harder argue that the following leadership capabilities<br />
are required of managers, as outsourcing becomes significant<br />
in firms:<br />
� Strategic thinking that links outsourcing considerations and<br />
decisions to issues of core competence and competitive<br />
advantage is a vital capability. Being in<strong>for</strong>med by a strategic<br />
vision and perspective when deciding what to outsource and<br />
how to structure the outsourcing relationship is vital to future<br />
<strong>business</strong> competitiveness and survival, particularly when<br />
significant amounts of outsourcing are taking place.<br />
� Deal making skills are important in securing compatible and<br />
high-quality providers of the outsourced <strong>business</strong> processes<br />
and activities. Deal making also involves obtaining buy-in