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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

3.7 Summary<br />

54<br />

the <strong>virtual</strong> organization will also encompass knowledge of the<br />

overall electronic marketplace. These relationships are depicted<br />

in a dynamic <strong>virtual</strong> organizational change model (VOCM) as<br />

shown in Figure 3.11. We will return to this model in Chapter 7<br />

and expand on these concepts.<br />

The degree to which <strong>virtual</strong>ity can be applied in the organization<br />

will relate to the extent to which the VOCM factors are in<br />

alignment. When these are not aligned then the organization<br />

will find itself dysfunctional in its exploitation of the <strong>virtual</strong><br />

marketspace and so be unable to derive the maximum value<br />

benefits from its strategic position in the <strong>virtual</strong> alliance<br />

framework.<br />

The <strong>virtual</strong> organization is recognized as a dynamic system and<br />

hence one where traditional hierarchical <strong>for</strong>ms of management<br />

and control may not apply. Little, however, is known about the<br />

new <strong>for</strong>ms which might replace them. In an organization in<br />

constant change there has to be a system that can capture the<br />

organizational core competencies and leverage these to provide<br />

strategic advantage. This may be a competitive advantage or a<br />

strategic advantage in collaboration with competitors. This<br />

implies that the <strong>virtual</strong> organization will have a far greater need<br />

than a traditional organization to manage communication<br />

channels and rethink interorganizational systems.<br />

The seven models introduced are not exclusive but serve to<br />

classify the diversity of emerging electronic <strong>business</strong> models.<br />

Some are essentially an electronic reimplementation of traditional<br />

<strong>for</strong>ms of doing <strong>business</strong>; others are add-ons <strong>for</strong> added<br />

value possibly through collaboration; and others extend through<br />

value chain integration or cyber communities. What these share<br />

are innovative ways to harness efficient low-cost communications,<br />

change management and a rich functionality. Creating<br />

strategic advantage through <strong>virtual</strong>ity is only feasible if the<br />

appropriate <strong>for</strong>m is identified and the communications needs<br />

and opportunities are identified and accepted. Further, these<br />

structures exist in a state of dynamic change and may evolve<br />

rapidly from one <strong>for</strong>m to another. Consequently communication<br />

channels will change, necessitating revised <strong>for</strong>ms of communications.<br />

The successful organization will be that which regards<br />

the storage and communication of knowledge as the core asset.<br />

Communicating <strong>for</strong> advantage will become the primary mission<br />

in the <strong>virtual</strong> marketspace.

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