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Health, Wellness and Tourism: healthy tourists, healthy business ...

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Table 4 Non-response shares for destination images by prior visits <strong>and</strong> wellness<br />

segments<br />

Non<br />

response:<br />

average<br />

sample<br />

No prior<br />

visit<br />

Prior visit<br />

Non-<br />

wellness<br />

travellers<br />

<strong>Wellness</strong><br />

travellers<br />

Slovenia 17% 18% 17% 22% 13%<br />

Italy 28% 38% 26% 35% 23% a)<br />

Croatia 30% 47% 25% a) 31% 29%<br />

Bulgaria 57% 62% 37% a) 59% 55%<br />

Montenegro 51% 57% 26% a) 55% 48%<br />

Thail<strong>and</strong> 30% 33% 9% a) 37% 26%<br />

Indonesia 44% 46% 22% a) 52% 40%<br />

India 42% 44% 15% a) 47% 38%<br />

Vietnam 52% 54% 27% a) 57% 49%<br />

Maldives 43% 43% 38% 50% 39%<br />

Note: a) Chi² statistic significant at < .05.<br />

Table 5 Image attributes as used by the proxy prototype descriptions <strong>and</strong> for profiling<br />

destinations<br />

Beautiful scenery Relaxing Meet people of different age<br />

Many attractions Pampering Different culture<br />

Warm climate Romantic Variety of traditions<br />

<strong>Health</strong>y food Calm City visits<br />

Country-specific food Safe Cultural heritage<br />

Cheap shopping Open-minded locals Easily accessible<br />

Water quality Friendliness Good value-for-money<br />

Beach quality Hospitality Many offers <strong>and</strong> deals<br />

Family friendly service Recommended by friends Low incidental expenses<br />

Authentic spa <strong>and</strong> wellness Many repeat visitors<br />

Exotic Plenty of parties<br />

Note: items in italic were not used in Tapachai <strong>and</strong> Waryszak’s study (2000)<br />

Slovenia shows a more favourable image within the wellness traveller segment with regard to<br />

“beautiful scenery”, “authentic spa <strong>and</strong> wellness facilities”, “water quality”, “family<br />

friendliness”, “beach quality” <strong>and</strong> “many attractions”. Social value facets such as “meeting<br />

people of different age”, “recommended by friends”, “many repeat visitors” <strong>and</strong> “plenty of<br />

parties” are much less attributed to this destination. Croatia shares stronger associations in<br />

the wellness segment with respect to “relaxing”, “romantic” <strong>and</strong> “safe” <strong>and</strong> weaker ones as to<br />

“city visits”, “variety of traditions” <strong>and</strong> “different cultures”. The wellness travellers see Italy<br />

more linked with “easy access”, “many offers <strong>and</strong> deals” <strong>and</strong> “recommended by friends” but<br />

less with “different cultures” <strong>and</strong> “romantic”. Bulgaria shows a much less pronounced profile<br />

<strong>and</strong> profile differences among the two traveller segments. Stronger associations by the<br />

wellness segment appear for “recommended by friends” <strong>and</strong> “relaxing” whereas as weaker<br />

ones for “different cultures”, “city visits” <strong>and</strong> “variety of traditions”. Similar effects can be<br />

observed for Montenegro. However, different aspects st<strong>and</strong> out: “beach quality” <strong>and</strong> “many<br />

offers <strong>and</strong> deals” are more frequently attached with the destination; “many repeat visitors”<br />

<strong>and</strong> “recommended by friends” less frequently.

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