Bitdefender Antivirus Pro 2011

BitDefender Antivirus Pro 2011
same time. For more information, please refer to “Minimal System Requirements”
(p. 2).
● Your hard disk drives are too fragmented.
File fragmentation slows down file access and decreases system performance.
To defragment your disk using your Windows operating system, follow the path
from the Windows start menu: Start → All Programs → Accessories → System
Tools → Disk Defragmenter.
29.3. Scan Doesn't Start
This type of issue can have two main causes:
● A previous BitDefender installation which was not completely removed
or a faulty BitDefender installation.
If this is the case, the easiest solution to follow is to remove BitDefender completely
from the system and then reinstall it. For more information, please refer to “How
Do I Remove BitDefender Completely?” (p. 139).
● BitDefender is not the only security solution installed on your system.
In this case, follow these steps:
1. Remove the other security solution. For more information, please refer to “How
Do I Remove Other Security Solutions?” (p. 137).
2. Remove BitDefender completely from the system.
3. Reinstall BitDefender on the system.
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 130).
29.4. I Can no Longer Use an Application
This issue occurs when you are trying to use a program which was working normally
before installing BitDefender.
You may encounter one of these situations:
● You could receive a message from BitDefender that the program is trying to make
a modification to the system.
● You could receive an error message from the program you're trying to use.
This type of situation occurs when the Active Virus Control module mistakenly
detects some applications as malicious.
Active Virus Control is a BitDefender module which constantly monitors the
applications running on your system and reports those with potentially malicious
Troubleshooting 118