31.10.2012 Views

Bitdefender Antivirus Pro 2011

Bitdefender Antivirus Pro 2011

Bitdefender Antivirus Pro 2011

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

BitDefender <strong>Antivirus</strong> <strong>Pro</strong> <strong>2011</strong><br />

2. Restart the computer and wait a few moments until BitDefender is loaded. Open<br />

BitDefender to see if the error persists. Restarting the computer usually solves<br />

the problem.<br />

3. Check if you have any other security solution installed as they may disrupt the<br />

normal operation of BitDefender. If this is the case, we recommend you to remove<br />

all of the other security solutions and then reinstall BitDefender.<br />

4. If the error persists, there may be a more serious problem (for example, you may<br />

be infected with a virus that interferes with BitDefender). Please contact<br />

BitDefender for support as described in section “Support” (p. 130).<br />

29.8. BitDefender Removal Failed<br />

This article helps you troubleshoot errors that may occur when removing BitDefender.<br />

There are two possible situations:<br />

● During removal, an error screen appears. The screen provides a button to run an<br />

uninstall tool that will clean up the system.<br />

● The removal hangs out and, possibly, your system freezes. Click Cancel to abort<br />

the removal. If this does not work, restart the system.<br />

If removal fails, some BitDefender registry keys and files may remain in your system.<br />

Such remainders may prevent a new installation of BitDefender. They may also<br />

affect system performance and stability. In order to completely remove BitDefender<br />

from your system, you must run the uninstall tool.<br />

For more information, please refer to “How Do I Remove BitDefender Completely?”<br />

(p. 139).<br />

If this information was not helpful, you can contact BitDefender for support as<br />

described in section “Support” (p. 130).<br />

Troubleshooting 121

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!