Bitdefender Antivirus Pro 2011

BitDefender Antivirus Pro 2011
behavior. Since this feature is based on a heuristic system, there may be cases
when legitimate applications are reported by Active Virus Control.
When this situation occurs, you can exclude the respective application from being
monitored by Active Virus Control.
To add the program to the exclusions list, follow these steps:
1. Open BitDefender, click Options in the upper-right corner of the window and
choose Expert View.
2. Go to Antivirus > Shield.
3. Click Advanced Settings.
4. In the new window go to the Exclusions tab, click the Add button and browse
to the location of the program's .exe file (usually located in the C:\Program
Files).
5. Click OK to save the changes and close the window.
6. Close the BitDefender window and check if the issue still occurs.
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 130).
29.5. How to Update BitDefender on a Slow Internet Connection
If you have a slow Internet connection (such as dial-up), errors may occur during
the update process.
To keep your system up to date with the latest BitDefender malware signatures,
follow these steps:
1. Open BitDefender, click Options in the upper-right corner of the window and
choose Expert View.
2. Go to Update > Settings.
3. Under Manual Update Settings, select Prompt before downloading updates.
4. Click Apply and go to the Update tab.
5. Click Update Now and you will see that a new window will appear.
6. Select only Signatures updates and then click Ok.
7. BitDefender will download and install only the malware signature updates.
Troubleshooting 119