Bitdefender Antivirus Pro 2011
Bitdefender Antivirus Pro 2011
Bitdefender Antivirus Pro 2011
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BitDefender <strong>Antivirus</strong> <strong>Pro</strong> <strong>2011</strong><br />
30. Removing Malware from Your System<br />
Malware can affect your system in many different ways and the BitDefender approach<br />
depends on the type of malware attack. Because viruses change their behavior<br />
frequently, it is difficult to establish a pattern for their behavior and their actions.<br />
There are situations when BitDefender cannot automatically remove the malware<br />
infection from your system. In such cases, your intervention is required.<br />
If you cannot find your problem here, or if the presented solutions do not solve it,<br />
you can contact the BitDefender technical support representatives as presented in<br />
chapter “Support” (p. 130).<br />
30.1. BitDefender Rescue CD<br />
BitDefender Rescue CD is a feature included in most BitDefender installation CD's<br />
that allows you to scan and disinfect all existing hard drives before your operating<br />
system starts. It can also help you save data from your compromised Windows PC<br />
to a removable device.<br />
If you don't have a BitDefender Rescue CD, you can download it in the form of an<br />
ISO image from this location:<br />
http://download.bitdefender.com/rescue_cd/<br />
Download the .iso file and burn it to a CD or DVD using a tool of your choice.<br />
Scanning the System with the BitDefender Rescue CD<br />
To scan your system with the BitDefender Rescue CD, follow these steps:<br />
1. Set up the BIOS of your computer to boot off the CD.<br />
2. Put the CD in the drive and reboot the computer.<br />
3. Wait until the BitDefender screen appears and select Start BitDefender Rescue<br />
CD in the preferred language.<br />
4. Wait for the boot process to complete. This may take a while.<br />
5. As soon as the boot process has completed, the BitDefender signatures are<br />
updated automatically and a scan of all detected hard disk partitions is started.<br />
Saving Data with the BitDefender Rescue CD<br />
Let's assume that you cannot start your Windows PC due to some unknown issues.<br />
At the same time, you desperately need to access some important data from your<br />
computer. This is where BitDefender Rescue CD comes in handy.<br />
To save your data from the computer to a removable device, such as an USB flash<br />
drive, follow these steps:<br />
Removing Malware from Your System 122
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