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Bitdefender Antivirus Pro 2011

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BitDefender <strong>Antivirus</strong> <strong>Pro</strong> <strong>2011</strong><br />

30.7. How to Clean the Infected Files from System Volume<br />

Information<br />

The System Volume Information folder is a zone on your hard drive created by the<br />

Operating System and used by Windows for storing critical information related to<br />

the system configuration.<br />

The BitDefender engines can detect any infected files stored by the System Volume<br />

Information, but being a protected area it may not be able to remove them.<br />

The infected files detected in the System Restore folders will appear in the scan log<br />

as follows:<br />

?:\System Volume Information\_restore{B36120B2-BA0A-4E5D-…<br />

To completely and immediately remove the infected file or files in the data store,<br />

disable and re-enable the System Restore feature.<br />

When System Restore is turned off, all the restore points are removed.<br />

When System Restore is turned on again, new restore points are created as the<br />

schedule and events require.<br />

In order to disable the System Restore follow these steps:<br />

● For Windows XP:<br />

1. Follow this path: Start → All <strong>Pro</strong>grams → Accessories → System Tool →<br />

System Restore<br />

2. Click System Restore Settings located on the left hand side of the window.<br />

3. Select the Turn off System Restore check box on all drives, and click Apply.<br />

4. When you are warned that all existing Restore Points will be deleted, click Yes<br />

to continue.<br />

5. To turn on the System Restore, clear the Turn off System Restore check<br />

box on all drives, and click Apply.<br />

● For Windows Vista:<br />

1. Follow this path: Start → Control Panel → System and Maintenance →<br />

System<br />

2. In the left pane, click System <strong>Pro</strong>tection.<br />

If you are prompted for an administrator password or confirmation, type the<br />

password or provide confirmation.<br />

3. To turn off the System Restore clear the check boxes corresponding to each<br />

drive and click Ok.<br />

4. To turn on the System Restore select the check boxes corresponding to each<br />

drive and click Ok.<br />

Removing Malware from Your System 127

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