TVG-Series System Guide v1-4 - SerVision
TVG-Series System Guide v1-4 - SerVision
TVG-Series System Guide v1-4 - SerVision
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<strong>SerVision</strong><br />
<strong>TVG</strong> <strong>System</strong> <strong>Guide</strong><br />
Figure 165: Ping w ith response from remote dev ice<br />
If the target device does not respond, an error code is displayed:<br />
Figure 166: Ping to w hich the remote dev ice did not respond<br />
Traceroute<br />
Traceroute is a tool that sends a simple message to an IP address and follows the route it takes from machine to<br />
machine in the network to reach its destination. This may help you identify routing problems or firewalls that are<br />
interfering with remote connections to your <strong>TVG</strong>. Traceroute is available from any Windows Command Window.<br />
Using Traceroute from a remote PC, you can check the route from the PC to your <strong>TVG</strong> unit. You can also check the<br />
routes of remote connections from the <strong>TVG</strong> unit to other devices by running Traceroute from the configuration<br />
utility.<br />
NOTE:<br />
Some sites block Ping requests. Since Traceroute makes use of Ping, the information returned by<br />
Traceroute may be incomplete.<br />
To check the route from a PC to the <strong>TVG</strong> unit using Traceroute:<br />
1. On the PC, open a Command Window as follows:<br />
•• Open the Start menu and click Run. A Run window opens.<br />
<strong>System</strong> Diagnostics 144
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