TVG-Series System Guide v1-4 - SerVision

SerVision
TVG System Guide
15. Problem:
The unit does not turn on – the Power LED on the front panel does not light up and the unit cannot be accessed
by any external devices.
Solutions:
•• Check the power connections and cables.
•• Contact your vendor for assistance.
Note: Do not open the TVG. It contains no user-serviceable parts.
16. Problem:
The unit disconnects from and reconnects to the MultiClient every few minutes.
Solutions:
• Check that the external LAN connection is connected to the Ethernet Out connector on the rear of the
unit.
• Contact your vendor for assistance.
17. Problem:
The internal speaker on the HVG is enabled but sound that is transmitted from a client device is not audible.
Solution:
Ensure that the Mute button on the rear of the unit is turned off.
Additional information: Configuring General System Settings, page 21 (in particular, see the note about the
Speaker field on page 22)
Troubleshooting 169