TVG-Series System Guide v1-4 - SerVision
TVG-Series System Guide v1-4 - SerVision
TVG-Series System Guide v1-4 - SerVision
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<strong>SerVision</strong><br />
<strong>TVG</strong> <strong>System</strong> <strong>Guide</strong><br />
Restoring Factory Settings<br />
If you need to restore the factory settings of the unit, you can do this in one of two ways.<br />
• Software: If you can connect to the unit’s configuration utility through the local network, you can restore the<br />
default settings in the Save Settings page (see Restoring Default Settings, page 128).<br />
• Hardware: If you cannot connect to the unit, you can reset the settings as described below. This may be<br />
necessary when certain configuration settings are set incorrectly or you forget their values. For example, if you<br />
forget all username and password pairs that have permissions for configuring the unit, you will not be able to<br />
access the configuration utility.<br />
When you use either method to restore the factory settings, the following changes are implemented on the unit:<br />
• The unit's IP and port are reset to the IP and port that appear on the sticker on the underside of the unit<br />
(usually, the IP is 192.168.1.210 and the port is 9988).<br />
• The two default usernames are set to their default values and all other usernames are deleted (the username<br />
and password required for access to the configuration utility are reset to svuser and servconf<br />
respectively).<br />
• All other settings are reset to their original values.<br />
• All recorded video on the <strong>TVG</strong> unit is erased.<br />
After you have restored the factory settings, you can access the unit as described under Opening the Configuration<br />
Utility, on page 9.<br />
Hardware-based restoration of factory settings is accomplished by shorting two of the pins of the RS232/485<br />
connector together. To perform this procedure, it is best to use a jumper. Jumpers are available at any electronics<br />
supply store.<br />
Figure 189: Jumper<br />
To reset the configuration settings to their factory values:<br />
1. Disconnect the unit's power.<br />
2. If anything is plugged into the RS232/485 connector (e.g., a PTZ camera controller or the supplied<br />
RS232/485 adaptor), disconnect it from the port.<br />
3. Place the jumper on pins 2 and 3 of the RS232/485 connector.<br />
Restoring Factory Settings 162
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