TVG-Series System Guide v1-4 - SerVision

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SerVision TVG System Guide When this happens, you can usually reinstall the firmware using the Catch Boot operation. This option uses the unit’s built-in boot loader for downloading, and does not need the firmware in order to function. NOTE: The Catch Boot operation uses an RS232 cable for download, and is much slower than LAN download. To see whether it is possible – or necessary – to reinstall firmware using Catch Boot: • Unplug the unit and then plug it back in. The Power LED indicates whether Catch Boot is necessary and possible, as follows: LED Behavior Flashes orange once when power is restored and then remains a solid green Flashes orange/green every second Remains solid green and does not flash orange Alternates between flashing quickly for a half second and remaining solid for a half second Description Catch Boot can and should be performed. Catch Boot is not necessary, because the unit has a valid software version. Catch Boot cannot be performed. There is a major error in the system. Contact technical support or your vendor. Do not perform Catch Boot. To reinstall firmware using the Catch Boot operation: 1. Connect the TVG to your computer with an RS232 connection cable. Note: If you do not have an RS232 cable, please consult your vendor. Note: If a PTZ controller is connected to the RS232 port, disconnect it first. Note: You must have an RS232 connector on your PC in order to perform the Catch Boot operation. If one does not exist, it is possible to purchase a USB-to-serial adaptor, and connect the RS232 cable through it. Such adaptors are available in most computer stores. 2. Run the TVG_download.exe utility with the –t parameter. To add the –t parameter, create a shortcut to TVG_download.exe, open its Properties and in the Target field add –t after the file name. Upgrading the Firmware 157
SerVision TVG System Guide -t added to target Figure 184: -t in the Target field of the shortcut properties The Download Utility opens, with the Catch Boot option available. Figure 185: Dow nload Utility w ith Catch Boot option 3. Select RS232, and then enter the COM port number. 4. Select Catch boot. A message containing instructions for using the Catch Boot feature appears: Upgrading the Firmware 158
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TVG System Guide Configuration and
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TVG-Series System Guide v1-4 - SerVision

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