TVG-Series System Guide v1-4 - SerVision

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SerVision TVG System Guide NOTE: For information about configuring recording settings, see Video Recording Settings, page 96. When recording is not taking place, either because the recorder is being initialized or because of an error, one of the following status messages is displayed: Status Message HD:OK REC:starting HD:ERR HD:OK REC:ERR init HD:OK REC:ERR buf HD:OK REC:ERR time Description Recording is being initialized Hard drive error: The hard drive could not be initialized. Recording initialization error: The hard drive was initialized, but recording could not be initialized. This error indicates that there were bad parameters, bad sectors, etc. Error allocating buffers for recording Invalid system time: Recording is disabled, and will restart when the time is set, either via the network or via GPS (on MVG and CVG-M units) Appendix A: Viewing Video on a CCTV Monitor (TV-Out) 199
SerVision TVG System Guide Appendix B: LAN Settings All TVGs can connect to a local network (LAN) via an Ethernet cable. When a TVG unit is connected to a LAN, it can connect to other networks through the LAN. For example, if the LAN is connected to the internet, the TVG can connect to the internet through the LAN. This connection enables to TVG to send video and other data to client devices over the internet. Some TVG models can connect to cellular and WiFi networks as well as LANs. When a TVG unit is connected to a network, it is assigned a local IP address within that network. Units that are connected to more than one network simultaneously can have more than one IP address at a time – one on each network to which they are connected. The IP of the unit on each network must conform to the requirements of that network. In order to connect to a TVG unit from a client application that is not on the same local network, you must use the public IP address of the unit – the address that is assigned to the network’s gateway (router) on the external network. In addition, port forwarding for the unit must be set up on the network gateway in order for a connection to be established. About the Local IP Address of the Unit The local IP address of the unit identifies it within the LAN. It can be static – a fixed address that is assigned manually in the unit’s configuration – or dynamic – assigned by a DHCP server on the LAN (see LAN Settings, page 38). If the primary local IP used by the TVG is dynamic, this means that it may be assigned a different IP address each time it is turned on and connects to the local network. Whenever possible, it is recommended to assign a static IP to the TVG. Every unit has a factory-configured default static IP address, which appears on the sticker on the underside of the unit. Normally, this address is 192.168.1.210. You can assign a different static IP address to the unit during the configuration process, or opt to use a dynamic IP address. If the unit has a static IP address, a second IP address is also assigned to it automatically by the system; this address serves as a backup address through which the unit can be accessed if problems arise with the first IP address. The address is assigned using the ZeroConf protocol, and begins with 169.254 (for example, 169.254.2.56); the last two values in the address vary depending on which ZeroConf addresses are available in the network. About the Public IP Address of the Unit The network gateway that connects the LAN to an external network such as the internet has two IP addresses: an internal IP address by which it is identified in the LAN, and an external IP address by which it is identified on the external network. If the external network is the internet, the IP is called a public IP. The public IP address of the network gateway is assigned to it by the internet service provider (ISP). To connect to the unit remotely – either using a client application or the configuration utility – you must connect using the gateway’s public IP address and the port that was defined for the purpose on the gateway (see Ports, page 19). In some cases, it is problematic to connect remotely to a network gateway because it either does not have a public IP address at all or the public IP address is dynamic. To ascertain whether your network gateway has a public IP address, and whether it is static or dynamic, contact your ISP. If the ISP cannot allocate a public IP to the gateway, you must use a SerVision proxy service to connect to the unit remotely. If the ISP allocates a dynamic public IP address to the unit, you can use a dynamic DNS (DDNS) service to facilitate internet connections to the gateway. For additional information, see Proxy and DDNS Settings, page 53. Appendix B: LAN Settings 200
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