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Interim Report - Introduction - EASA

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INTERIM REPORT – OPTIONS FOR CHANGE<br />

<strong>EASA</strong>.2009.OP.21<br />

− Many airlines require de-icing / anti-icing services at multiple locations from a<br />

multitude of organisations (sometimes they have no choice). Whilst one can argue<br />

that it’s the same for ticketing, or catering, these are commercial activities and present<br />

a much lower Risk to flight operations, therefore, variations in these services can be<br />

absorbed and dealt with in slower time.<br />

− Many service providers provide de-icing / anti-icing for a multitude of airline customers,<br />

whose requirements may all differ. Again, whilst one can argue that it’s the same for<br />

ticketing, or catering, these are commercial activities and present a much lower Risk to<br />

flight operations, therefore, variations in these services can be absorbed and dealt<br />

with in slower time. Whereas relying on de-icing / anti-icing operatives to recall and<br />

apply numerous variations can lead to confusion.<br />

− At some locations the need (due to climate and weather) for de-icing / anti-icing<br />

services can vary dramatically year-to-year, and may also be very small and in short<br />

bursts. The pressure to invest heavily may be small, and this can lead to inadequate<br />

provision of services during those bursts when demand is temporarily high. At such<br />

locations the experience levels of service provider de-icing / anti-icing operatives may<br />

also be low.<br />

Why are some organisations motivated to invest heavily in facilities, equipment and training?<br />

In some cases this is probably due to the perspective from which they view de-icing / antiicing<br />

activities and the need for a clean aircraft at take-off. This attitude may be labelled<br />

“safety perspective”, where de-icing / anti-icing services are viewed as necessary safety<br />

activities and the associated costs seen as the “price for safety”. If de-icing / anti-icing<br />

services are viewed from the perspective of a commercial service (such as baggage<br />

handling) then the associated fees may be seen as the “cost of doing business”. In an<br />

environment where this latter case prevails, then there will always be calls to justify these<br />

fees and room for discussions on driving down costs. Between these two perspectives lie<br />

many variations and this can lead to confusion of priorities.<br />

There need not be any confusion between what’s good for business and what’s good for<br />

safety. For example, an aerodrome may make a considerable investment in acquiring,<br />

installing and making operational an ILS, even though the climate and local weather patterns<br />

may only impose low visibility operations on few occasions during any single year.<br />

Maintaining a full flight programme in all weather conditions is good for business and the<br />

investment is easily justified. An ILS is not mandatory and when the visibility and/or cloudbase<br />

are below limits the aerodrome cannot be used for landing. However, once installed,<br />

and if it is used, there are clear, strict rules and guidelines for airlines, aerodromes, ATC,<br />

airsight GmbH 34

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