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Interim Report - Introduction - EASA

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INTERIM REPORT – OPTIONS FOR CHANGE – ATTACHMENT B<br />

<strong>EASA</strong>.2009.OP.21<br />

shall:<br />

(c) Supervision of staff<br />

(i) be properly trained;<br />

(ii) demonstrate their capabilities in the performance of their assigned duties;<br />

and<br />

(iii) be aware of their responsibilities and the relationship of their duties to the<br />

operation as a whole.<br />

(1) The number of supervisors to be appointed shall be sufficient in relation to the<br />

structure of the operator and the number of staff employed.<br />

(2) The duties and responsibilities of these supervisors shall be defined, and any<br />

other necessary arrangements shall be made to ensure that they can discharge their<br />

supervisory responsibilities.<br />

(3) The supervision of crew members and personnel involved in the operation shall<br />

be exercised by individuals with adequate experience and the skills to ensure the<br />

attainment of the standards specified in the operations manual.<br />

There is no specific mention of dedicated safety critical areas of operations in this Rule, only<br />

ground and flight operations. In the case of de-icing / anti-icing, it is difficult to find a single<br />

contact within an operator’s organisation who fully understands this whole aspect of the<br />

operation and who takes responsibility for all aspects of the operator’s de-icing / anti-icing<br />

policy and procedures.<br />

A list can be provided in (b)(2) of specific ground operations tasks, such as loading,<br />

dangerous goods, etc and including de-icing / anti-icing, where an operator should nominate<br />

a suitably knowledgeable and experienced staff member as a focal point for each of these<br />

technical issues. The areas involved may cover flight-crew, ground-crew, de-icing / antiicing<br />

operatives, equipment, storage facilities, compliance auditing and contracting service<br />

providers.<br />

De-icing / anti-icing tasks are commonly dispersed amongst several employees; nominating<br />

a focal point, or subject-matter-expert would ensure that actions and decisions made by the<br />

individuals are at least coordinated, and communications with NAAs and service providers<br />

are efficient and congruent.<br />

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