Untitled - Ministerstwo Rozwoju Regionalnego

Table 17. The scope of outsourcing of logistic services in Europe and North America (2007-2008)
Share of services outsourced
to logistic companies (%)
Type of logistic service
Europe North America
2007 2008 2007 2008
Domestic transport 91 92 77 78
International transport 87 89 68 69
Warehousing 68 73 71 70
Customs clearance and insurance brokerage 58 57 65 66
Forwarding 51 44 51 48
Cargo consolidation 44 43 44 46
Cross-docking 35 43 36 37
Returns logistics 33 42 32 31
Product labelling, packaging, assembly, kitting 33 42 31 29
Transport management (planning of cargo handling
and carrier selection)
41 38 33 39
Freight bill auditing and payment 18 20 51 54
Supply chain consultancy by 3PL 11 15 18 21
Fleet management 21 15 11 9
Order entry, processing and fulfillment 7 14 13 12
LLP/4PL services 11 13 13 11
Customer service 10 10 10 11
Source: Prepared by the author on the basis of: The State of Logistics Outsourcing. 2008 third-party logistics. Cap
Gemini, Georgia Institute of Technology, Oracle, DHL 2008, s.11; The State of Logistics Outsourcing. 2007 third-party
logistics. Cap Gemini, Georgia Institute of Technology, Oracle, DHL 2007, p. 13.
ing services and fleet management (decrease by 6-7%). It is emphasised, not
without a reason, that the logistic services market still has considerable development
potential. To a large extent it results from the ability of logistic companies
to adapt to the changing conditions and implement state-of-the-art solutions
which give customers such an added value which they would not be able to create
on their own.
A display of such adaptation ability was the introduction of newer and
newer outsourcing forms or, as defined by some, new business models 20 . Traditionally
shippers purchased transport services from asset-based carriers that
were able to provide the services at lower costs due to the benefits of the production
scale and specialization. However, the importance of non-asset-based
providers of logistic services was growing all the time as information technolo-
20 Characteristics, strategies and trends for 3PL/4PL in Australia. ALPHA Research Consortium, 30
March, 2004, p. 17.
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