Untitled - Ministerstwo Rozwoju Regionalnego

a system of rewards and penalties based on service quality control and customer
satisfaction surveys is used 16 .
A more typically German urban transport organization system is implemented
on other territories of the former German Democratic Republic. In 1998
the Upper Elbe Transport Union was established in Dresden. In order to execute
provider tasks, the limited liability company under the name of the Public Transport
Union was established. The main task of the Union is to integrate passenger
transport in the city, in the conurbation and in the region. The Union has focused
its activities on a coordinated and comprehensive information and ticket
system providing easily available and user friendly tickets. An important goal of
the Union is to use various means of transport to ensure appropriate flexibility
of transport in the region 17 .
10.5. Status and suggested directions of change
in the urban transport organization in Poland
The restructuring of urban transport systems was commenced in some municipalities
in Poland along with the system reform. However, the traditional system
based on the publicly owned carrier’s monopoly has been maintained in most
cities.
It was the Swedish model that was used to the largest extent when restructuring
the urban transport organization systems. Currently, the model finds application
in most big cities and in some smaller ones. However, it does not exist
in its pure form. Most of all, publicly owned entities prevail among carriers employed
by urban transport authorities, which makes it difficult to manage the
system. Effective instruments of enforcing high quality services are lacking.
Another modern urban transport organization system used in Poland is the
French model. As is the case with the Swedish system, it does not occur in its
pure form. Its application in our country consists in a tender procedure being
organised by the public authorities to provide service for the whole network,
where the procedure is prepared in a manner preferring the existing municipal
carrier. It is only in single cases that privatisation of a urban transport enterprise
was successful using the French model. While implementing this system, the so-
16 M. Wolañski, Wprowadzenie konkurencji w transporcie miejskim. “Biuletyn Komunikacji Miejskiej”
No. 92. Izba Gospodarcza Komunikacji Miejskiej, Warsaw 2006, pp. 17 and 18.
17 K. Ringat, Tworzenie zwi¹zków transportu publicznego dla integracji miejskiego i regionalnego transportu
publicznego w Niemczech [in:] Integracja lokalnego I regionalnego transportu zbiorowego. Szanse
i bariery. Materia³y konferencyjne. Izba Gospodarcza Komunikacji Miejskiej. Kielce 2005, pp. 9
and 10.
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