ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 55.2 An SIA Approved Contractor can demonstrate that it has the required premises, procedures and equipment to conduct business effectively.5.2.2 Administrative offices are fit for purpose.Clarification:The size and location of all premises should be applicable for the size and nature of thebusiness.All organisations are required to have administrative offices that are ‘fit for purpose’. It isrecognised that smaller organisations may not have separate premises from the ownershome but the ACS standard requires that these are equipped and maintained such thatrecords, all professional and business documents, files, certificates, correspondence, staffdetails etc. that are necessary to the proper conduct of business transactions are securelykept.The assessor needs to ensure that any premises are secure enough for the storing ofinformation and personnel data.The address of the registered offices should appear on all correspondence, promotionalmaterial and signage.Assessors could consider: Adequate lighting and sanitary facilities Workstation assessments Adequate storage and waste disposal Heating and lighting Restroom Fire and emergency equipment General HousekeepingGood Practice: The organisation ensures that the work environment has a positive influence onmotivation, satisfaction and performance of people in order to enhance the performanceof the organisation.Linkages with other Indicators:1.3.1 A plan for the business exists with a clear review schedule.2.2.1 There is a sound plan to ensure continuity of service delivery.4.2.3 A clear ‘fit and proper’ management structure with defined and understood authoritylevels is in place.4.3.1 There is sufficient insurance cover to meet contractual requirements.5.2.1 Lease and ownership papers are appropriate to the relevant premises.Ref: ISO9001; BS7960; BS7499; BS7984107The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.