ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 77.3 An SIA Approved Contractor can demonstrate that the leaders develop a culture of openness.7.3.1 Leaders have developed a set of high values or codes of ethics that are implemented throughout the organisation.Clarification:The key point within this Indicator is how the organisation ensures the implementation of thevalues or code of ethics throughout the organisation.It is easy to develop values and a code of ethics but it is harder to ensure that they areadhered to throughout the organisation. The Assessor should examine how the organisationensures compliance and what action is taken where non compliance is identified.Examples could include: leaders proactively monitor the implementation of the company’s values. Recognising when individuals behave according to values. Taking disciplinary action when individuals do not behave according to values. ‘fear free’ internal whistle blowing procedures. communicating the values/or code of ethics to all employees and customers.Test:With the leaders – check how the values or codes of ethics were developed.With employees – customers and others check how well they are implemented.Linkages with other Indicators:Leadership links to all other criteria within the ACS Standard. Without the direction of theleaders an organisation would not have policies and procedures in place to achieve therequirements of the ACS Standard.Good practice: Employees are asked for their feedback on how well leaders act as role models as part ofthe review of leadership skills. Employees are assessed against company values as part of the appraisal process.181The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.