ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 99.3 An SIA Approved Contractor can demonstrate that it measures and improves performance against key employee indicators.9.3.1 The regular review of performance against key employee performance indicators.Clarification:This Indicator is asking an organisation to demonstrate that they measure, review andimprove the way in which they manage their employees. It is looking for organisations tomonitor and measure items that appear in Criterion 6 PeopleTest:Discussion with Managing Director and where applicable other management personnelsuch as the HR Director as to what measures are maintained and the outcomes achieved.Review of results provided.Examples could include: average length of service levels of training and development involvement in improvements competency requirements versus competencies available success rates of training and development to meet objectives recognition of individuals and teams use of benefits absenteeism and sickness levels recruitment trends staff turnover number of SIA licensed employees accuracy of personnel administration communication effectiveness training evaluation appraisals conducted on timeLinkages with other Indicators:All of Criterion 6 People.203The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.