ACS Assessor Guide - Security Industry Authority

More documents

Recommendations

Info

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 4Criteria 4 – Financial Management4.4 An SIA Approved Contractor can demonstrate that it understands the market place and has financial plans to meet its strategic direction.4.4.1 Analysis of the market place in which the organisation operates is conducted.Required Achievement LevelThe organisation is aware ofdevelopments in the market placein which it operates.The organisation is aware of andunderstands developments in themarket place in which it operates. Ituses this information as the basis:• of its planning process• for making financial decisions All aspects of the previouscolumn plus:The organisation actively gathersand uses information about themarket it currently operates in. All aspects of the previouscolumn plus:The organisation also activelygathers and uses information aboutthe market it may want to enter inthe future. All aspects of theprevious column plus:The organisation makes use ofSIA ACS benchmark scores tocompare its performance and toinform marketing activity.92The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.
ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 44.4 An SIA Approved Contractor can demonstrate that it understands the market place and has financial plans to meet its strategic direction.4.4.1 Analysis of the market place in which the organisation operates is conducted.Clarification:The scope of this Indicator will vary dependent on the geographical area covered by theapplicant organisation. If the customer base is regionally based then an understanding ofregional needs and developments is required. Should the customer base be national, abroader understanding would be required. The applicant organisation should be able todemonstrate that any intelligence gathered is current, relevant and used to inform actionsand planning.The assessor may need to discuss this indicator with a specialist commercial team within thelarger of applicant organisation.Examples could include: new legislation licensing requirements competitor activity pay rates and charge rates ACS benchmarking data and Forums updates to British StandardsGood practice: Organisations promote the benefits of their approval as part of their marketing activities.Test:Is there an understanding of legislation impacting both the Security Industry and companymanagement?Linkages with other Indicators:1.3.1 A plan for the business exists with a clear review schedule.2.3.1 The organisation understands its customers’ requirements.2.3.2 There is an awareness of the impact of service delivery on consumers at all levels ofthe organisation.3.2.3 A process for canvassing and obtaining new business exists and is implemented.5.1.1 Information key to the business has been identified and is produced and delivered in aneffective and timely manner to relevant employees and other stakeholders.5.2.5 Service enhancing technology is used to improve service delivery to customers andsafety for employees.6.1.2 Defined employee training, development and improvement policy and procedures arein place, implemented and communicated.7.1.1 Leaders can demonstrate, relevant to sector, knowledge of the legislative framework,common law, working practice, and industry standards/codes of practice.9.6.1 The regular review of performance against success factors and key financial indicatorscritical to the business.93The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.
Page 10 and 11:
ACS Assessor GuideSection 2 - Appro
Page 13 and 14:
ACS Assessor GuideSection 3 - Overa
Page 15 and 16:
ACS Assessor GuideSection 3 - Overa
Page 17 and 18:
Approved Contractor SchemeAssessor
Page 19 and 20:
ACS Assessor GuideSection 4 - Crite
Page 21 and 22:
Page 23 and 24:
Page 25 and 26:
Page 27 and 28:
Page 29 and 30:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
Page 39 and 40:
Page 41 and 42:
Page 43 and 44: ACS Assessor GuideSection 4 - Crite
Page 93: ACS Assessor GuideSection 4 - Crite
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Approved Contractor SchemeAssessor
Page 217 and 218:
ACS Assessor GuideSection 5 - Gloss
Page 219 and 220:
ACS Assessor GuideSection 5 - Gloss
show all

ACS Assessor Guide - Security Industry Authority

Create successful ePaper yourself

Delete template?

Save as template?