ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 77.1 An SIA Approved Contractor can demonstrate that the leaders have the knowledge and ability to lead from the front.7.1.3 Managers and directors responsible for processes and key personnel can demonstrate an understanding of procedures.Clarification:The assessor should be looking for evidence that the leaders understand what should be andwhat is happening within their organisation. Where the two differ there should be evidencethat action is being taken to ensure correct procedures are implemented.Ref: ISO9001;BS7958; BS7499Good practice: Leaders participate in company training and induction. Leaders take ownership of specific procedures and/or processes. Leaders are trained on sites as cover Leaders are frontline licensedLinkages with other Indicators:Leadership links to all other criteria within the ACS Standard. Without the direction of theleaders an organisation would not have policies and procedures in place to achieve therequirements of the ACS Standard.175The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.