ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 66.1 An SIA Approved Contractor can demonstrate that it manages its human resources through clear policies and procedures.6.1.1 There is a defined and implemented recruitment policy.Clarification:There are additional requirements in the ACS standard to those that exist in other sectorspecific British Standards and in ISO9001 concerning the definition of all roles connected toservice delivery to be defined in terms of required experience, skills and qualificationsrequired. Therefore compliance with BS7858/ISO9001 does not necessarily mean the ACSachievement level has been met.There is a statutory requirement to maintain employment records (including interview notes)and to ensure that all employment adverts are non-discriminatory. Further information onthis can be found on www.businesslink.gov.ukGuidance on checking employees’ right to work can be found at:www.ukba.homeoffice.gov.uk/sitecontent/documents/employersandsponsors/preventingillegalworking/Guidance on Drug and alcohol abuse can be found at:http://www.businesslink.gov.uk/bdotg/action/layer?topicId=1074435951Refer to Assessor Guidance Note 18 .Ref: ISO9001; BS7960; BS7499; BS7984; BS7858Assessors should take account of licence conditions e.g. displaying licences and specificlicence requirements for the Vehicle Immobilisation licence.Organisations should have a robust process for the management of licensing (includingrenewals) and the Licence Dispensation process. Controls should be in place, and recordsmaintained to demonstrate: the level of LDNs issued does not exceed 15% LDNs are correctly issued according to the ACS Terms & Conditions in particular the10- week limit and that applications have been correctly checked as “pending” adequate LDN training has been completed by staff all staff working under LDN have the correct paperworkExamples could include: The organisations consider the implications of legislation when placing job advertisements.Such legislation includes Disability Discrimination Act and Employment Equalityregulations.Linkages with other Indicators:1.3.1 A plan for the business exists with a clear review schedule.2.1.1 Key service delivery processes have been identified and are understood by all.2.4.4 All procedures are regularly reviewed.117The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.