ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 98.1 An SIA Approved Contractor can demonstrate that it actively manages the impact of its services on society.8.1.1 There is a policy relating to corporate social responsibility policy which is communicated and implemented.Please refer to the Glossary in section 5, for a definition of:Corporate Social ResponsibilityClarification:The ACS Standard does not require the applicant organisation to have a written CorporateSocial Responsibility Policy.Taking steps to make customers aware could include a CSR comment or statement on theorganisation’s web site or in promotional literature. In a small organisation it could simply bereference to CSR in client discussions.Linkages with other Indicators:1.3.1 A plan for the business exists with a clear review schedule.2.3.2 There is an awareness of the impact of service delivery on consumers at all levels ofthe organisation.7.3.1 Leaders have developed a set of high values or codes of ethics that are implementedthroughout the organisation.Examples could include: awareness throughout the organisation of the role the organisation plays in ‘keepingpeople safe’, for example Door Supervisors removing weapons from individuals andhanding them over to the police. consideration of activities the organisation could be doing, however small, to reduce theimpact of their work on the environment and community at large.Good practice: A written policy might help demonstrate the organisation’s commitments to CSR.Publicising this to all employees and customers would be a further enhancement. The policy could include ethical purchasing, and local recruitment.191The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.