ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 7Criteria 7 – Leadership7.3 An SIA Approved Contractor can demonstrate that the leaders develop a culture of openness.7.3.1 Leaders have developed a set of high values or codes of ethics that are implemented throughout the organisation.Required Achievement LevelLeaders have not developed a setof values or a code of ethics bywhich the organisation is managedand led.Leaders have developed a set ofvalues or a code of ethics that guidebehaviour on such things as: confidential reporting of issues,non-compliance with procedures,service delivery failures andlegislation, regulation and policyinfringements intolerance of bullying andharassment of employees respectful treatment ofemployees ethical dealings with customersand consumersAll aspects of the previouscolumn plus:These are known by all employeesand are implemented throughoutthe organisation.Procedures are in place to takeaction against individuals who donot work within the values or codeof ethics.All aspects of the previouscolumn plus:Employees would agree that leadersact as role models for the values orcode of ethics.All aspects of theprevious column plus:Leaders take an effective role inpromoting a set of values orcodes of ethics within theindustry.180The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.