ACS Assessor Guide - Security Industry Authority

Requirements change for 2013Good practice added for 2013ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 6Criteria 6 – People6.2 An SIA Approved Contractor can demonstrate that it trains and develops its people to deliver customer satisfaction and added value, to anagreed standard.6.2.4 The organisation ensures that minimum competence of employees is maintained.Required Achievement LevelUpon recruitment of frontlinelicensable employees, theorganisation conducts a skillsassessment to identify theirimmediate training needs.Where new frontlinelicensable employees areemployed with a pre-existinglicence- linked qualification,the organisation tests theemployee’s competence inthe licence linked training.All aspects of the previouscolumn plus:The organisation tests frontlinelicensable employee’sknowledge of the relevantlicence- linked training at leastannually.All aspects of the previouscolumn plus:The organisation ensuresthat refresher training on thelicence linked qualification isgiven to frontline staff atleast annually.All aspects of the previouscolumn plus:All relevant managers haveundertaken licence linkedtraining (or equivalent) in atleast one sector or arecognised securitymanagement qualification.All aspects of theprevious column plus:The organisation contributesto the development of thecore competencies/nationaloccupational standards forthe licensable sectors withinwhich it operates.144The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.