ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 66.1 An SIA Approved Contractor can demonstrate that it manages its human resources through clear policies and procedures.6.1.2 Defined employee training, development and improvement policy and procedures are in place, implemented and communicated.Clarification:The ACS standard requires applicant organisations to have procedures in place to ensurethat all employees have the relevant training to obtain an SIA licence and to provideadditional and ongoing training to these employees to maintain and improve theireffectiveness in their role. All relevant employees (including those not licensable) should beaware of this commitment to continue their professional development.Ref: BS7960; BS7499; BS7984; BS7872Good practice:Local police officers and/or other stakeholders participate in the training andinduction of new staff.The organisation ensures that a specific budget is set aside and spent on thetraining of frontline licensable employees.Staff receive a Passport style training record. Each element of training received isentered into the Passport as a constant record of competence and skill base.Staff can scan it using a QR code which then links directly to training portal oncompany website.Linkages with other Indicators:1.3.1 A plan for the business exists with a clear review schedule.2.1.1 Key service delivery processes have been identified and are understood by all.2.4.4 All procedures are regularly reviewed.6.2.1 All employees have training plans and records.6.2.2 All employees are trained the required standard.6.2.3 All supervisors are trained to the required standard for their role6.2.4.The organisation ensures that minimum competence of employees is maintained6.2.5 Assignment specific training/induction/information is given9.3.1 The regular review of performance against key employee performance indicators.9.4.1 The regular review of performance against responses from employee opiniongathering.119The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.