ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 5Criteria 5 – Resources5.1 An SIA Approved Contractor can demonstrate that it has effective management information systems for all aspects of its business with appropriateback-ups and contingencies.5.1.1 Information key to the business has been identified and is produced and delivered in an effective and timely manner to relevant employees and other stakeholdersRequired Achievement LevelInformation is produced anddelivered in an ad-hoc manner asand when the need arises.The key information relevant toproviding service delivery has beenidentified. It is produced on aregular basis in line withorganisational requirements.It is delivered in an effective andtimely manner to the relevantemployees and other stakeholders.Key information relevant to allareas of the business has beenidentified.All information is produced on aregular basis in line withorganisational requirements.All information is delivered in aneffective and timely manner to therelevant employees andstakeholders.All aspects of the previouscolumn plus:Key information is reviewed byrelevant employees and otherinterested parties.96The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.