ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 22.5 An SIA Approved Contractor can demonstrate that it has a process in place to improve its processes to the benefit of all stakeholders.2.5.2 Procedures for the implementation of changes are in place and used.Clarification:Where processes have been changed the applicant organisation must be able to evidencethat the change management process adopted was appropriate to the size, impact andimportance of the change.Boxes two through four asks for ‘maintaining document version control’ as part of theprocedures for the implementation of change.Ref: ISO9001; BS7499; BS7984Test:Re-training or updating of staff is a key indicator of this being in practice.Linkages with other Indicators:2.5.1 Plans exist to improve procedures, based on the review of actual performance.5.1.2 Relevant versions of applicable documents are available at the point of use.7.1.4 Leaders review key results and ensure that improvements are planned andimplemented.7.4.1 Leaders are involved in improvement activity.7.4.2 Leaders encourage employee participation in improvement activity.57The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.