ACS Assessor Guide - Security Industry Authority

Good practice added for 2013ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 6Criteria 6 – People6.1 An SIA Approved Contractor can demonstrate that it manages its human resources through clear policies and procedures.6.1.2 Defined employee training, development and improvement policy and procedures are in place, implemented and communicated.Required Achievement LevelPSIA licensing training is the onlytraining that takes place.There is a training and developmentpolicy with supporting proceduresthat covers company andassignment-specific training as wellas training required for an SIAlicence.They are implemented foremployees requiring an SIA licence.These employees are aware of thepolicies and procedures. All aspects of the previouscolumn plus:There are well defined training,development and improvementpolicies and supporting proceduresin place.They apply to all employees and arefully implemented.All employees are aware of thepolicies and procedures.There are procedures in place tomonitor the extent of theirimplementation and employeeawareness.All aspects of the previouscolumn plus:The training and developmentpolicy and procedures areregularly reviewed forrelevance and completeness.Managers and supervisors aresupportive of releasingfrontline licensable staff forrequired training.All internal and externaltrainers are suitably qualifiedAll aspects of theprevious column plus:The organisation sets aside aspecific budget for thetraining and development offrontline licensableemployees.Customers and/or otherstakeholders are consultedon the content of training.118The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.