ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 7Criteria 7 – Leadership7.2 An SIA Approved Contractor can demonstrate that the leaders review and improve the effectiveness of their leadership skills.7.2.1 Leaders consult stakeholders on their leadership skills and have personal development plans based on the feedback.Required Achievement LevelFeedback from customers andemployees on leadership skillsis noted.Feedback from customers andemployees on leadership skills isacted upon when it is received.Leaders regularly seek feedbackfrom customers and employees ontheir strengths and developmentopportunities in the area ofleadership.The areas for improvement arenoted and actions are taken tochange behaviour.All aspects of the previouscolumn plus:Improvement plans exist to addressdevelopment opportunities.Improvement plans detail specificactions to be taken within agreedtimescales.All aspects of theprevious column plus:All leaders also regularly seekfeedback on their leadershipstrengths and developmentopportunities from otherstakeholders such as consumers,police and other authorities.The feedback is reviewed andimprovement plans are createdto address the developmentopportunities.Improvement plans aremonitored for progress.178The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.