ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 66.5 An SIA Approved Contractor can demonstrate that it meets the requirements of the Working Time Directive.6.5.1 The organisation adheres to the Working Time Directive.Clarification:There is a statutory requirement to work in accordance with the Working Time Directive.Further information is available from www.bis.gov.uk, www.businesslink.gov.uk orwww.eubusiness.comRegular review of shift patterns, and regular risk assessments to ensure safe practice.Routine monitoring of hours worked for each individual, including work undertaken forother employers.Ref: BS7958Good practice: Proactive education of customers on the benefits of reduced working hours, e.g.contracts delivered by more staff on less hours but at an enhanced hourly rate.Linkages with other Indicators:2.3.3 The management of contractual arrangements with the customer has been defined andimplemented.3.2.2 An approach to responding to tender/request for services exists and is implemented.7.3.1 Leaders have developed a set of high values or codes of ethics that are implementedthroughout the organisation.9.3.1 The regular review of performance against key employee performance indicators.9.4.1 The regular review of performance against responses from employee opiniongathering.165The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.