ACS Assessor Guide - Security Industry Authority

ACS Assessor GuideSection 4 – Criterion Specific Guidelines: Criteria 77.1 An SIA Approved Contractor can demonstrate that the leaders have the knowledge and ability to lead from the front.7.1.2 Leaders are involved in the development and implementation of relevant policies and procedures.Clarification:There is a clear link in this Indicator to the Plan Do Check Act (PDCA) cycle. The ACSStandard is looking for leader involvement in the development of the policies and proceduresthat form the basis of the way the company operates. Leaders are expected to act when anissue or complaint arises, not only to respond to the complaint but also to look at andamend what, in the policies and procedures, contributed to the issue or complaint. Theleaders also need to ensure that the amendments are implemented.Linkages with other Indicators:Leadership links to all other criteria within the ACS Standard. Without the direction of theleaders an organisation would not have policies and procedures in place to achieve therequirements of the ACS Standard.Good practice:Leaders ensure that emergency and contingency procedures are regularly tested.Leaders involved in the regular review of the policies and procedures to ensure that theycontinue to be relevant to the business and compliant to legislation.Examples could include: changes to procedures after an incident changes to procedures following an ISO9001or British Standards assessment/audit development of policies and procedures following changes in employment law communication of importance of adhering to procedures development of back up and safety proceduresRef: ISO9001; BS7958173The contents of this publication are copyright ©2013 Security Industry Authority, all rights reserved. No part of the contents may be reproduced or transmitted in any form, by any means without prior written permission of the copyright owner.