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120<br />

Part Two<br />

Design<br />

Short case<br />

Square watermelons! 5<br />

It sounds like a joke, but it is a genuine product<br />

innovation motivated by a market need. It’s green, it’s<br />

square and it comes originally from Japan. It’s a square<br />

watermelon! Why square? Because Japanese grocery<br />

stores are not large and space cannot be wasted.<br />

Similarly a round watermelon does not fit into a<br />

refrigerator very conveniently. There is also the problem<br />

of trying to cut the fruit when it kept rolling around. So<br />

an innovative farmer from Japan’s south-western island<br />

of Shikoku solved the problem devised with the idea of<br />

making a cube-shaped watermelon which could easily be<br />

packed and stored. But there is no genetic modification<br />

or clever science involved in growing watermelons. It<br />

simply involves placing the young fruit into wooden boxes<br />

with clear sides. During its growth, the fruit naturally<br />

swells to fill the surrounding shape. Now the idea has<br />

spread from Japan. ‘Melons are among the most delicious<br />

and refreshing fruit around but some people find them a<br />

problem to store in their fridge or to cut because they roll<br />

around,’ said Damien Sutherland, the exotic fruit buyer<br />

from Tesco, the UK supermarket. ‘We’ve seen samples<br />

of these watermelons and they literally stop you in their<br />

tracks because they are so eye-catching. These square<br />

melons will make it easier than ever to eat because they<br />

can be served in long strips rather than in the crescent<br />

shape.’ But not everyone liked the idea. Comments on<br />

news web sites included: ‘Where will engineering<br />

everyday things for our own unreasonable convenience<br />

stop? I prefer melons to be the shape of melons!’, ‘They<br />

are probably working on straight bananas next!’, and<br />

‘I would like to buy square sausages, then they would be<br />

easier to turn over in the frying pan Round sausages are<br />

hard to keep cooked all over.’<br />

Source: Getty Images<br />

Design criteria<br />

Feasibility<br />

Acceptability<br />

Vulnerability<br />

Concept screening<br />

Not all concepts which are generated will necessarily be capable of further development<br />

into products and services. Designers need to be selective as to which concepts they progress<br />

to the next design stage. The purpose of the concept-screening stage is to take the flow of<br />

concepts and evaluate them. Evaluation in design means assessing the worth or value of each<br />

design option, so that a choice can be made between them. This involves assessing each concept<br />

or option against a number of design criteria. While the criteria used in any particular<br />

design exercise will depend on the nature and circumstances of the exercise, it is useful to<br />

think in terms of three broad categories of design criteria:<br />

●<br />

●<br />

●<br />

The feasibility of the design option – can we do it?<br />

– Do we have the skills (quality of resources)?<br />

– Do we have the organizational capacity (quantity of resources)?<br />

– Do we have the financial resources to cope with this option?<br />

The acceptability of the design option – do we want to do it<br />

– Does the option satisfy the performance criteria which the design is trying to achieve?<br />

(These will differ for different designs.)<br />

– Will our customers want it?<br />

– Does the option give a satisfactory financial return?<br />

The vulnerability of each design option – do we want to take the risk? That is,<br />

– Do we understand the full consequences of adopting the option?<br />

– Being pessimistic, what could go wrong if we adopt the option? What would be the consequences<br />

of everything going wrong? (This is called the ‘downside risk’ of an option.)<br />

Figure 5.4 illustrates this classification of design criteria.

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