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Chapter 19 Risk management 599<br />

1.24 am Two explosions occurred in quick succession.<br />

The reactor roof was blown off and 30 fires started in the<br />

vicinity.<br />

1.30 am Duty firemen were called out. Other units were<br />

summoned from Pripyat and Chernobyl.<br />

5.00 am Exterior fires had been extinguished, but the<br />

graphite fire in the core continued for several days.<br />

The subsequent investigation into the disaster highlighted<br />

a number of significant points which contributed to it:<br />

● The test programme was poorly worked out and the<br />

section on safety measures was inadequate. Because<br />

the ECCS was shut off during the test period, the safety<br />

of the reactor was in effect substantially reduced.<br />

● The test plan was put into effect before being approved<br />

by the design group who were responsible for the<br />

reactor.<br />

● The operators and the technicians who were running<br />

the experiment had different and non-overlapping skills.<br />

● The operators, although highly skilled, had probably been<br />

told that getting the test completed before the shut-down<br />

would enhance their reputation. They were proud of their<br />

ability to handle the reactor even in unusual conditions<br />

●<br />

and were aware of the rapidly reducing window of<br />

opportunity within which they had to complete the test.<br />

They had also probably ‘lost any feeling for the hazards<br />

involved’ in operating the reactor.<br />

The technicians who had designed the test were electrical<br />

engineers from Moscow. Their objective was to<br />

solve a complex technical problem. In spite of having<br />

designed the test procedures, they probably would not<br />

know much about the operation of the nuclear power<br />

station itself.<br />

Again, in the words of James Reason: ‘Together, they<br />

made a dangerous mixture: a group of single-minded but<br />

non-nuclear engineers directing a team of dedicated but<br />

over-confident operators. Each group probably assumed<br />

that the other knew what it was doing. And both parties<br />

had little or no understanding of the dangers they were<br />

courting, or of the system they were abusing.’<br />

Questions<br />

1 What were the root causes which contributed to the<br />

ultimate failure?<br />

2 How could failure planning have helped prevent the<br />

disaster?<br />

Problems and applications<br />

These problems and applications will help to improve your analysis of operations. You<br />

can find more practice problems as well as worked examples and guided solutions on<br />

MyOMLab at www.myomlab.com.<br />

1<br />

‘We have a test bank where we test batches of 100 of our products continuously for 7 days and nights.<br />

This week only 3 failed, the first after 10 hours, the second after 72 hours, and the third after 1,020 hours.’<br />

What is the failure rate in percentage terms and in time terms for this product?<br />

2<br />

3<br />

4<br />

5<br />

An automatic testing process takes samples of ore from mining companies and subjects them to four sequential<br />

tests. The reliability of the four different test machines that perform the tasks is different. The first test machine<br />

has a reliability of 0.99, the second has a reliability of 0.92, the third has a reliability of 0.98, and the fourth a<br />

reliability of 0.95. If one of the machines stops working, the total process will stop. What is the reliability of the<br />

total process?<br />

For the product testing example in Problem 1, what is the mean time between failures (MTBF) for the products?<br />

Conduct a survey amongst colleagues, friends and acquaintances of how they cope with the possibility that<br />

their computers might ‘fail’, either in terms of ceasing to operate effectively, or in losing data. Discuss how the<br />

concept of redundancy applies in such failure.<br />

In terms of its effectiveness at managing the learning process, how does a university detect failures? What could<br />

it do to improve its failure detection processes?

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