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Chapter 21 Operations and corporate social responsibility (CSR) 651<br />

Selected further reading<br />

Harvard Business Review (2003) Harvard Business Review on<br />

Corporate Responsibility, Harvard Business School Press,<br />

Boston.<br />

Kotler, P. and Lee, N. (2005) Corporate Social Responsibility:<br />

Doing the Most Good for Your Company and Your Cause,<br />

John Wiley & Sons Inc.<br />

McWilliams, A. and Siegel, D. (2001) Corporate social<br />

responsibility: a theory of the firm perspective, Academy of<br />

Management Review, vol. 26, no. 1, 117–27. Discusses the<br />

‘ideal’ level of CSR, which managers can determine using<br />

cost–benefit analysis.<br />

Useful web sites<br />

www.imf.org The International Monetary Fund web site. Not<br />

a neutral in the globalization debate, but some well-argued<br />

commentary.<br />

www.ifg.org Site of the International Forum on Globalization<br />

(IFG), an ‘alliance of sixty leading activists, scholars,<br />

economists, researchers and writers formed to stimulate new<br />

thinking, joint activity, and public education in response<br />

to economic globalization’. They don’t like it, but their discussions<br />

are interesting.<br />

www.sustainable-development.gov.uk/ The UK government’s<br />

site.<br />

www.technologyreview.com/ MIT’s online technology review.<br />

Full of interesting stuff (if you like technology, that is).<br />

www.kmmagazine.com/ A knowledge management journal<br />

with articles and links.<br />

Now that you have finished reading this chapter, why not visit MyOMLab at<br />

www.myomlab.com where you’ll find more learning resources to help you<br />

make the most of your studies and get a better grade?

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