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Chapter 16 Project planning and control 487<br />

which are relying on the same resource. Finally, integrated EPM systems can help to communicate,<br />

both within a project and to outside organizations which may be contributing<br />

to the project. Much of this communication facility is web-based. Project portals can allow<br />

all stakeholders to transact activities and gain a clear view of the current status of a project.<br />

Automatic notification of significant milestones can be made by e-mail. At a very basic level,<br />

the various documents that specify parts of the project can be stored in an online library.<br />

Some people argue that it is this last element of communication capabilities that is the most<br />

useful part of EPM systems.<br />

Summary answers to key questions<br />

Check and improve your understanding of this chapter using self assessment questions<br />

and a personalised study plan, audio and video downloads, and an eBook – all at<br />

www.myomlab.com.<br />

➤ What is a project?<br />

■<br />

■<br />

■<br />

A project is a set of activities with a defined start point and a defined end state, which pursues<br />

a defined goal and uses a defined set of resources.<br />

All projects can be characterized by their degree of complexity and the inherent uncertainty in<br />

the project.<br />

Project management has five stages, four of which are relevant to project planning and control:<br />

understanding the project environments, defining the project, planning the project, technical<br />

execution of the project (not part of project planning and control) and project control.<br />

➤ Why is it important to understand the environment in which a project<br />

takes place?<br />

■<br />

It is important for two reasons. First, the environment influences the way a project is carried<br />

out, often through stakeholder activity. Second, the nature of the environment in which a project<br />

takes place is the main determinant of the uncertainty surrounding it.<br />

➤ How are projects planned and controlled?<br />

■<br />

Projects can be defined in terms of their objectives (the end state which project management<br />

is trying to achieve), scope (the exact range of the responsibilities taken on by project<br />

management), and strategy (how project management is going to meet the project objectives).<br />

➤ What is project planning and why is it important?<br />

■<br />

Project planning involves five stages.<br />

– Identifying the activities within a project;<br />

– Estimating times and resources for the activities;<br />

– Identifying the relationship and dependencies between the activities;<br />

– Identifying the schedule constraints;<br />

– Fixing the schedule. ➔

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