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Chapter 5 The design of products and services 131<br />

Simultaneous development<br />

Sequential approach<br />

to design<br />

Simultaneous or<br />

concurrent approach<br />

to design<br />

Simultaneous (or<br />

concurrent) engineering<br />

Earlier in the chapter we described the design process as essentially a set of individual,<br />

predetermined stages. Sometimes one stage is completed before the next one commences.<br />

This step-by-step, or sequential, approach has traditionally been the typical form of product/<br />

service development. It has some advantages. It is easy to manage and control design projects<br />

organized in this way, since each stage is clearly defined. In addition, each stage is<br />

completed before the next stage is begun, so each stage can focus its skills and expertise on<br />

a limited set of tasks. The main problem of the sequential approach is that it is both timeconsuming<br />

and costly. When each stage is separate, with a clearly defined set of tasks, any<br />

difficulties encountered during the design at one stage might necessitate the design being<br />

halted while responsibility moves back to the previous stage. This sequential approach is<br />

shown in Figure 5.10(a).<br />

Yet often there is really little need to wait until the absolute finalization of one stage<br />

before starting the next. For example, perhaps while generating the concept, the evaluation<br />

activity of screening and selection could be started. It is likely that some concepts could be<br />

judged as ‘non-starters’ relatively early on in the process of idea generation. Similarly, during<br />

the screening stage, it is likely that some aspects of the design will become obvious before the<br />

phase is finally complete. Therefore, the preliminary work on these parts of the design could<br />

be commenced at that point. This principle can be taken right through all the stages, one stage<br />

commencing before the previous one has finished, so there is simultaneous or concurrent<br />

work on the stages (see Fig. 5.10(b)). (Note that simultaneous development is often called<br />

simultaneous (or concurrent) engineering in manufacturing operations.)<br />

Figure 5.10 (a) Sequential arrangement of the stages in the design activity; (b) simultaneous<br />

arrangement of the stages in the design activity

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