success - Turbo Coach, achieve breakthroughs - Brian Tracy
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126<br />
<strong>Turbo</strong><strong>Coach</strong><br />
7. Reduce your selling costs. We have already mentioned<br />
that an important consideration in gauging the financial<br />
health and the future prospects for any business is the cost of<br />
customer acquisition. Do you know yours?<br />
Examine your sales processes. Do you sell directly or<br />
through independent distributors? If you pay commissions,<br />
are your commission rates optimal—that is, are they high<br />
enough to attract good salespeople and low enough to be<br />
practical? Do you support your sales force or your independent<br />
distributors with excellent marketing collaterals, such<br />
as brochures, catalogs, and the like?<br />
What about your marketing costs? Do you maximize the<br />
return on your advertising and promotion expenditures?<br />
Do you have systems in place to accurately track your<br />
selling costs? If not, you may be enjoying strong growth in<br />
your gross sales revenues but not optimizing the profitability<br />
of each sale.<br />
Continually seek ways to increase your revenues, both<br />
gross and net. Remember, in the highly competitive environment<br />
in which you operate today, there is no such thing as<br />
standing still or maintaining the status quo. You are always<br />
moving. The only question is: Are you moving forward or<br />
backward? The prime determinant of your direction will be<br />
your ability to grow revenues and profits.<br />
Application Exercise<br />
1. What improvements could you make in your products<br />
to make them more attractive and salable?<br />
2. In what ways could you alter or improve your sales<br />
and marketing strategies and processes to make more<br />
sales?