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success - Turbo Coach, achieve breakthroughs - Brian Tracy

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126<br />

<strong>Turbo</strong><strong>Coach</strong><br />

7. Reduce your selling costs. We have already mentioned<br />

that an important consideration in gauging the financial<br />

health and the future prospects for any business is the cost of<br />

customer acquisition. Do you know yours?<br />

Examine your sales processes. Do you sell directly or<br />

through independent distributors? If you pay commissions,<br />

are your commission rates optimal—that is, are they high<br />

enough to attract good salespeople and low enough to be<br />

practical? Do you support your sales force or your independent<br />

distributors with excellent marketing collaterals, such<br />

as brochures, catalogs, and the like?<br />

What about your marketing costs? Do you maximize the<br />

return on your advertising and promotion expenditures?<br />

Do you have systems in place to accurately track your<br />

selling costs? If not, you may be enjoying strong growth in<br />

your gross sales revenues but not optimizing the profitability<br />

of each sale.<br />

Continually seek ways to increase your revenues, both<br />

gross and net. Remember, in the highly competitive environment<br />

in which you operate today, there is no such thing as<br />

standing still or maintaining the status quo. You are always<br />

moving. The only question is: Are you moving forward or<br />

backward? The prime determinant of your direction will be<br />

your ability to grow revenues and profits.<br />

Application Exercise<br />

1. What improvements could you make in your products<br />

to make them more attractive and salable?<br />

2. In what ways could you alter or improve your sales<br />

and marketing strategies and processes to make more<br />

sales?

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