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Effective Delegation<br />
85<br />
gate an important task to a person who is incapable of performing,<br />
you are setting that individual up for failure while<br />
setting the stage for disappointment and frustration on your<br />
part.<br />
This is not to say the person has to be as capable as you.<br />
But he must have sufficient skills and experience to effectively<br />
perform the delegated task. Choose carefully. It is in<br />
the best interest of the person to whom you are delegating<br />
and, of course, in your own best interest as well.<br />
Define the Task Clearly<br />
Be clear as to your intended outcome. What is the end result<br />
you want to <strong>achieve</strong> when the delegated task has been completed?<br />
Make every effort to describe this clearly to the person<br />
to whom you are delegating the task. Then ask her to<br />
repeat her understanding of the assigned task. If her description<br />
is not an accurate summary of what you want accomplished,<br />
explain the differences in detail and ask her to again<br />
feed back to you her understanding of the assignment. If the<br />
two of you do not start out on the same page, there is little<br />
likelihood of <strong>success</strong>.<br />
Also, take the time to explain why this task is important.<br />
An explanation of ‘‘what’’ you want done without a powerful<br />
‘‘why’’ is dry and devoid of meaning. You want the person<br />
to be inspired to complete the assignment efficiently and<br />
excellently. This drive will come from her understanding the<br />
significance of what she is being asked to do.<br />
Set a Deadline<br />
Set a clear deadline for completion of the delegated task. Do<br />
not be vague. An ambiguous target such as ‘‘sometime next