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Effective Delegation<br />

85<br />

gate an important task to a person who is incapable of performing,<br />

you are setting that individual up for failure while<br />

setting the stage for disappointment and frustration on your<br />

part.<br />

This is not to say the person has to be as capable as you.<br />

But he must have sufficient skills and experience to effectively<br />

perform the delegated task. Choose carefully. It is in<br />

the best interest of the person to whom you are delegating<br />

and, of course, in your own best interest as well.<br />

Define the Task Clearly<br />

Be clear as to your intended outcome. What is the end result<br />

you want to <strong>achieve</strong> when the delegated task has been completed?<br />

Make every effort to describe this clearly to the person<br />

to whom you are delegating the task. Then ask her to<br />

repeat her understanding of the assigned task. If her description<br />

is not an accurate summary of what you want accomplished,<br />

explain the differences in detail and ask her to again<br />

feed back to you her understanding of the assignment. If the<br />

two of you do not start out on the same page, there is little<br />

likelihood of <strong>success</strong>.<br />

Also, take the time to explain why this task is important.<br />

An explanation of ‘‘what’’ you want done without a powerful<br />

‘‘why’’ is dry and devoid of meaning. You want the person<br />

to be inspired to complete the assignment efficiently and<br />

excellently. This drive will come from her understanding the<br />

significance of what she is being asked to do.<br />

Set a Deadline<br />

Set a clear deadline for completion of the delegated task. Do<br />

not be vague. An ambiguous target such as ‘‘sometime next

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