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CHAPTER 11<br />

Effective Delegation<br />

‘‘What we think or what we believe is, in the end, of little consequence. The<br />

only thing of consequence is what we do.’’<br />

JOHN RUSKIN<br />

Do you regularly delegate those tasks that do not represent the best<br />

use of your time and energy? YES NO <br />

Is there room for improvement in your delegation technique?<br />

YES NO <br />

.............................................................<br />

This chapter examines the process of effective delegation. It is<br />

essential to delegate and outsource tasks and activities so that you<br />

can focus on the few critical things that are most valuable to your<br />

career or your business. The Application Exercise at the end of the<br />

chapter takes you through the steps necessary to identify tasks<br />

for delegation, choose the appropriate person to handle the task,<br />

and define, schedule, monitor, and support the delegated activity.<br />

...................................................<br />

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