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success - Turbo Coach, achieve breakthroughs - Brian Tracy

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156<br />

<strong>Turbo</strong><strong>Coach</strong><br />

These seven elements are universal; they are applicable<br />

in every industry and every business. They are also closely<br />

interconnected. A single change in one can dramatically<br />

change your sales and your profitability.<br />

In this chapter, we will focus on the first four marketing<br />

elements. The last three will be addressed in the following<br />

chapter.<br />

Product<br />

In creating a marketing plan, you must first be absolutely clear<br />

about your product (or service). Exactly what do you sell?<br />

A common mistake made by many businesses is to define<br />

their product in terms of what it is. ‘‘We manufacture photocopying<br />

equipment,’’ or ‘‘We specialize in the sale of computers<br />

and related products,’’ or ‘‘We offer a wide array of legal<br />

services,’’ or ‘‘We sell women’s clothing.’’ But people do not<br />

decide to purchase from you based on what you are selling;<br />

rather, they look for what your product will do for them.<br />

First, they must have a perceived need. Second, they must be<br />

convinced that your product will fill this need more easily<br />

and economically than your competitors’ offering.<br />

Ask yourself this question: ‘‘What need is satisfied by my<br />

product?’’ Stated differently, you might ask, ‘‘What problem<br />

does my product solve?’’ or ‘‘What pain does my product<br />

remove?’’<br />

For example, the retail store specializing in women’s<br />

clothing might define its product as follows: ‘‘We help<br />

women look their best by matching them with their perfect<br />

wardrobe.’’ or ‘‘We help women accelerate their careers by

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