success - Turbo Coach, achieve breakthroughs - Brian Tracy
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156<br />
<strong>Turbo</strong><strong>Coach</strong><br />
These seven elements are universal; they are applicable<br />
in every industry and every business. They are also closely<br />
interconnected. A single change in one can dramatically<br />
change your sales and your profitability.<br />
In this chapter, we will focus on the first four marketing<br />
elements. The last three will be addressed in the following<br />
chapter.<br />
Product<br />
In creating a marketing plan, you must first be absolutely clear<br />
about your product (or service). Exactly what do you sell?<br />
A common mistake made by many businesses is to define<br />
their product in terms of what it is. ‘‘We manufacture photocopying<br />
equipment,’’ or ‘‘We specialize in the sale of computers<br />
and related products,’’ or ‘‘We offer a wide array of legal<br />
services,’’ or ‘‘We sell women’s clothing.’’ But people do not<br />
decide to purchase from you based on what you are selling;<br />
rather, they look for what your product will do for them.<br />
First, they must have a perceived need. Second, they must be<br />
convinced that your product will fill this need more easily<br />
and economically than your competitors’ offering.<br />
Ask yourself this question: ‘‘What need is satisfied by my<br />
product?’’ Stated differently, you might ask, ‘‘What problem<br />
does my product solve?’’ or ‘‘What pain does my product<br />
remove?’’<br />
For example, the retail store specializing in women’s<br />
clothing might define its product as follows: ‘‘We help<br />
women look their best by matching them with their perfect<br />
wardrobe.’’ or ‘‘We help women accelerate their careers by