success - Turbo Coach, achieve breakthroughs - Brian Tracy
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194<br />
<strong>Turbo</strong><strong>Coach</strong><br />
What will you do with employees who are not carrying<br />
their weight? Establish benchmarks they must meet, and provide<br />
the necessary training and support to help them do so.<br />
If they fail, set them free.<br />
Get rid of your unprofitable customers, regardless of the<br />
amount of revenues they generate. Give serious thought to<br />
pruning the 10 percent who yield the lowest profits, directing<br />
the resources they have been absorbing toward attracting<br />
higher-profit customers.<br />
Take a close look at your money-losing and low-profit<br />
products. Quickly explore ways to make them profitable or<br />
to increase their margins. Can you raise prices? Can you reduce<br />
costs? Can you change your offering to attract more<br />
buyers, thereby spreading costs across a larger number of<br />
products? Do not make the all-too-common mistake of falling<br />
in love with any product. Even if it is a best-seller, if you<br />
cannot bring it up to an acceptable profit level, eliminate it.<br />
Even though they may be diligent in tracking the profitability<br />
of their products, many businesses do not differentiate<br />
between markets. Do not fall into this trap. If a market or<br />
submarket does not yield an acceptable level of profits, explore<br />
how you might raise the profitability in this area. Can<br />
you raise prices? Can you pass shipping costs on to the<br />
buyer? Is there a way to cut costs in the lagging market? If<br />
you fail to raise the profitability of a particular market to<br />
reach your targets, abandon it.<br />
As you continue to grow your business by driving sales,<br />
remember that the critical measure of <strong>success</strong> in any business<br />
is profits. Develop the habit of regularly examining the<br />
profitability of your people, your customers, your sales and<br />
marketing initiatives, your products, and your markets. If<br />
underperformers cannot be brought up to your standards,