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Education for a Digital World Advice, Guidelines and Effective Practice from Around Globe, 2008a

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30 – Supporting E-learning through Communities of <strong>Practice</strong><br />

• Plan to collect feedback <strong>from</strong> the target group <strong>for</strong> modifications<br />

to the existing processes, features, content,<br />

functionality, <strong>and</strong> the environment (i.e., user interface).<br />

• Ensure continued development <strong>and</strong> upgrades to the<br />

current features <strong>and</strong> continual updates to content.<br />

• Obtain student (<strong>and</strong> relevant stakeholder) involvement<br />

at all levels: planning, implementation, <strong>and</strong><br />

contributions.<br />

HOW DO I ENSURE AN IMPACT ON LEARNING?<br />

(EVALUATION)<br />

• Gather data <strong>from</strong> Co-op students while at university<br />

<strong>and</strong> after they have graduated.<br />

• Embed reflective elements whereby students can record/showcase<br />

their learning outcomes (i.e., discussion<br />

<strong>for</strong>ums, comment boxes, community profiles).<br />

• Encourage a pull vs. push approach (enable selfdirected<br />

learning) whereby stakeholders are required<br />

to think about how the in<strong>for</strong>mation they are seeking<br />

influences them personally, rather than providing<br />

them with directive instructions. Allow <strong>for</strong> inquirybased<br />

acquisition of content.<br />

HOW DO I LET OTHERS KNOW?<br />

(COMMUNICATION PLAN)<br />

• Attend conferences, events, departmental initiatives,<br />

etc.<br />

• Host in<strong>for</strong>mation sessions <strong>and</strong> in<strong>for</strong>mal presentations.<br />

• Online promotions (email) are effective, as well as<br />

electronic newsletters.<br />

• Ensure a marketing strategy/plan is in place, specifically<br />

designed to target individual groups.<br />

• Incorporate the online community URL <strong>and</strong> relevant<br />

in<strong>for</strong>mation within existing marketing materials (department-level<br />

<strong>and</strong>/or program level).<br />

• Incorporate the various tools into your regular processes<br />

(i.e., online event registration, creation of profiles<br />

<strong>for</strong> new intakes, etc.).<br />

• Publish your initiative <strong>and</strong> findings in academic<br />

journals <strong>and</strong>/or special-interest publications.<br />

Summary<br />

“We cannot seek achievement <strong>for</strong> ourselves <strong>and</strong><br />

<strong>for</strong>get about progress <strong>and</strong> prosperity <strong>for</strong> our community<br />

… Our ambitions must be broad enough<br />

to include the aspirations <strong>and</strong> needs of others, <strong>for</strong><br />

their sakes <strong>and</strong> <strong>for</strong> our own”. – Cesar Chavez<br />

In this chapter we have defined communities of practice,<br />

grounded the CoP concept in theoretical background,<br />

<strong>and</strong> offered guidelines <strong>and</strong> tips to help you get started<br />

on implementing your own CoP. Case studies describing<br />

several different CoPs illustrate the application of<br />

these ideas <strong>and</strong> incorporate many of the elements of<br />

successful communities of practice.<br />

Acknowledgments<br />

We gratefully acknowledge the invaluable contributions<br />

of the Sylvia Currie (SCoPE), Paul Stacey (BCcampus),<br />

Andrea Sator <strong>and</strong> John Grant (SFU Co-op Community)<br />

<strong>and</strong> Dan O’Reilly (Thompson Rivers University / Small<br />

Cities Online Research Community) through the case<br />

studies used in this chapter.<br />

Glossary<br />

Community of <strong>Practice</strong> (CoP). A persistent, sustaining<br />

social network of individuals who share <strong>and</strong><br />

develop an overlapping knowledge base, set of beliefs,<br />

values, history, <strong>and</strong> experiences focused on a common<br />

practice <strong>and</strong>/or mutual enterprise.<br />

References<br />

B<strong>and</strong>ura, A. (1986). Social Foundations of Thought <strong>and</strong><br />

Action: A Social Cognitive Theory. Englewood Cliffs,<br />

NJ: Prentice Hall.<br />

Barab, S. A., Barnett, M. & Squire, K. (2002). Developing<br />

an empirical account of a community of practice:<br />

Characterizing the essential tensions. The Journal of<br />

the Learning Sciences 11(4), 489–542.<br />

Canadian Health Services Research Foundation<br />

(CHSRF) (2003). The Theory <strong>and</strong> <strong>Practice</strong> of Knowledge<br />

Brokering in Canada’s Health System. Ottawa.<br />

Retrieved June 10, 2007, <strong>from</strong> http://www.chsrf.ca<br />

/brokering/pdf/Theory_<strong>and</strong>_<strong>Practice</strong>_e.pdf.<br />

Canadian Institutes of Health Research (CIHR) (2004).<br />

Translation Strategy: 2004–2009: Innovation in Action.<br />

Ottawa, ON: Canadian Institutes of Health Research.<br />

Caplan, N. (1978). The Two Communities Theory <strong>and</strong><br />

knowledge utilization. American Behavioral Scientist<br />

22; 459–70.<br />

Carroll, T. G. (2000). If we didn’t have the schools we<br />

have today, would we create the schools we have today?<br />

Contemporary Issues in Technology <strong>and</strong><br />

486 <strong>Education</strong> <strong>for</strong> a <strong>Digital</strong> <strong>World</strong>

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