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Education for a Digital World Advice, Guidelines and Effective Practice from Around Globe, 2008a

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4 – Addressing Diversity in Design of Online Courses<br />

pros <strong>and</strong> cons of different technologies. Students <strong>and</strong><br />

faculty agreed upon a set of tools which would work <strong>for</strong><br />

them. The process of selecting tools, particularly criteria<br />

<strong>for</strong> selection, preferences, <strong>and</strong> justifications <strong>for</strong> using<br />

particular tools provided useful data <strong>for</strong> identifying tools<br />

<strong>and</strong> technologies to mashup to suit different purposes.<br />

Examples include Skype, Googledoc, Googlechat, or<br />

Skypechat <strong>for</strong> collaborative group assignments <strong>for</strong> an<br />

online <strong>and</strong> distance education course. WebCT discussion<br />

<strong>for</strong>ums were used <strong>for</strong> asynchronous interactions<br />

among group members. In this course all the synchronous<br />

interactions were recorded <strong>for</strong> future reference <strong>and</strong><br />

feedback.<br />

Conclusion<br />

In this chapter we have discussed different approaches<br />

to designing online courses to address the issues of diversity<br />

where diversity is viewed as a strength to be exploited<br />

rather than a problem to be solved.<br />

We envisage that in the near future mashups of different<br />

technologies will be easier, <strong>and</strong> students will be<br />

able to create their own learning environment by dragging<br />

<strong>and</strong> dropping different tools into one common<br />

plat<strong>for</strong>m, <strong>and</strong> access their personalized learning environment<br />

with one login.<br />

The online learning environment should be flexible<br />

with respect to time <strong>and</strong> pace of learning. It should provide<br />

different <strong>for</strong>ms of active learning <strong>and</strong> ways of assessment,<br />

<strong>and</strong> give control <strong>and</strong> choices to the learner. It<br />

should allow <strong>for</strong> the synthesis of <strong>for</strong>mal, in<strong>for</strong>mal, <strong>and</strong><br />

non <strong>for</strong>mal learning to address the issues of diversity.<br />

There is a major issue in that everyday in<strong>for</strong>mal<br />

learning is disconnected <strong>from</strong> the <strong>for</strong>mal learning that<br />

takes place in our educational institutions. For younger<br />

people there is a danger that they will increasingly see<br />

school as a turn off—as something irrelevant to their<br />

identities <strong>and</strong> to their lives. Personal learning environments<br />

have the potential to bring together these different<br />

worlds <strong>and</strong> inter-relate learning <strong>from</strong> life with<br />

learning <strong>from</strong> school <strong>and</strong> college (Pontydysgu, 2007).<br />

Social software <strong>and</strong> Web 2.0 technologies are increasingly<br />

allowing people to create their own learning<br />

environments, creating <strong>and</strong> publishing material, sharing<br />

ideas with people, <strong>and</strong> receiving feedback <strong>from</strong> not only<br />

the teacher or peers but <strong>from</strong> anyone, anywhere. Our<br />

future online courses will have to be dynamic <strong>and</strong> process-oriented<br />

to address the fast-changing nature of the<br />

electronic age.<br />

More research, innovation, <strong>and</strong> developmental work<br />

are needed to cater to the dem<strong>and</strong>s of future learners.<br />

We need to work on developing theories of e-learning to<br />

guide teachers <strong>and</strong> developers of online learning environments<br />

(Bhattacharya, 2007). In future students will<br />

develop their own personalized learning environments<br />

<strong>and</strong> build their learning communities. Students will be<br />

equal partners with teachers in designing assessment<br />

activities. Students will have the freedom <strong>and</strong> right to<br />

choose how <strong>and</strong> when they would like to be assessed.<br />

References<br />

Bhattacharya, M. (2004). Conducting Problem Based<br />

Learning Online, In E. McKay (Ed.), International<br />

Conference on Computers in <strong>Education</strong> 2004, 525–<br />

530.<br />

Bhattacharya, M. (2006). Introducing Integrated E-<br />

Portfolio Across Courses in a Postgraduate Program<br />

in Distance <strong>and</strong> Online <strong>Education</strong>. In R.C. Sharma &<br />

S. Sharma (Eds.). Cases on Global E-learning <strong>Practice</strong>s:<br />

Successes <strong>and</strong> Pitfalls. Chapter 7. Hershey, PA:<br />

Idea Group.<br />

Bhattacharya, M. (2007). Theories of elearning. In G.<br />

Richards (Ed.), Proceedings of <strong>World</strong> Conference on<br />

E-Learning in Corporate, Government, Healthcare,<br />

<strong>and</strong> Higher <strong>Education</strong> 2007 (pp. 2363–2364). Chesapeake,<br />

VA: AACE.<br />

Bhattacharya, M. & Jorgensen, L. (2006). Defining dimensions<br />

of diversity. In G. Trajkovski (Ed.), Diversity<br />

in in<strong>for</strong>mation technology education: Issues <strong>and</strong><br />

controversies (pp. 1–14). Hershey, PA: Idea Group.<br />

Church, A. T. (2000). Culture <strong>and</strong> Personality: Toward<br />

an Integrated Cultural Trait Psychology. Journal of<br />

Personality, 68(4), 651–703.<br />

Church, A. T. & Lonner, W. J. (1998). The cross-cultural<br />

perspective in the study of personality: rationale <strong>and</strong><br />

current research. Journal of Cross-Cultural Psychology,<br />

29(1), 32–62.<br />

Cox, T., H. (1993). Cultural diversity in organizations :<br />

theory, research, <strong>and</strong> practice (1st ed.). San Francisco:<br />

Berrett-Koehler.<br />

D’Andrade, R. G. (1984). Cultural meaning systems. In<br />

R. A. Shweder & R. A. LeVine (Eds.), Culture theory:<br />

Essays on mind, self, <strong>and</strong> emotion (pp. 65–129). New<br />

York: Cambridge University Press.<br />

Dimitrova, M., Sadler, C., Hatzipanagos, S. & Murphy,<br />

A. (2003, 1–5 Sept). Addressing learner diversity by<br />

promoting flexibility in e-learning environments. Paper<br />

presented at the 14th International Workshop on<br />

Database <strong>and</strong> Expert Systems Applications (DEXA’03),<br />

Prague, Czech Republic.<br />

<strong>Education</strong> <strong>for</strong> a <strong>Digital</strong> <strong>World</strong> 47

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