27.06.2013 Views

Proceedings of the 8th International Conference on Intellectual ...

Proceedings of the 8th International Conference on Intellectual ...

Proceedings of the 8th International Conference on Intellectual ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

6. C<strong>on</strong>clusi<strong>on</strong>s and perspectives<br />

Michel Grundstein<br />

Most <str<strong>on</strong>g>of</str<strong>on</strong>g> time, <str<strong>on</strong>g>the</str<strong>on</strong>g> positivist paradigm <str<strong>on</strong>g>of</str<strong>on</strong>g> KM thought as a means to acquire, codify, store and<br />

disseminate knowledge, c<strong>on</strong>siders knowledge as an object, and so disregards <str<strong>on</strong>g>the</str<strong>on</strong>g> importance <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

individual’s tacit knowledge used in acti<strong>on</strong>. Although this paradigm <str<strong>on</strong>g>of</str<strong>on</strong>g> KM is greatly shared, without<br />

awareness, when elaborating KM initiative’s strategy, we can c<strong>on</strong>fuse <str<strong>on</strong>g>the</str<strong>on</strong>g> noti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> informati<strong>on</strong> and<br />

knowledge. The c<strong>on</strong>structivist paradigm <str<strong>on</strong>g>of</str<strong>on</strong>g> KM proposed in this paper is founded <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> DITEK<br />

process model, and three postulates. It brings an open definiti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> KM focused <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> activities and<br />

processes that enhance <str<strong>on</strong>g>the</str<strong>on</strong>g> utilizati<strong>on</strong> and <str<strong>on</strong>g>the</str<strong>on</strong>g> creati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge within organizati<strong>on</strong>s; in doing so,<br />

it induces a well-balanced technological, managerial and socio-technical KM initiative strategy.<br />

Changing <str<strong>on</strong>g>the</str<strong>on</strong>g> paradigm <str<strong>on</strong>g>of</str<strong>on</strong>g> KM induces an open definiti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> KM that leads to integrate <str<strong>on</strong>g>the</str<strong>on</strong>g> whole<br />

dimensi<strong>on</strong>s that should be involved in a KM initiative. Fur<str<strong>on</strong>g>the</str<strong>on</strong>g>rmore, distinguishing Informati<strong>on</strong> from<br />

Knowledge opens our mind <strong>on</strong> a different view <str<strong>on</strong>g>of</str<strong>on</strong>g> informati<strong>on</strong> systems: <str<strong>on</strong>g>the</str<strong>on</strong>g>se systems based <strong>on</strong><br />

Digital Informati<strong>on</strong> System (DIS) integrate people, both at <str<strong>on</strong>g>the</str<strong>on</strong>g> same time, as users and comp<strong>on</strong>ents <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> system. This pragmatic visi<strong>on</strong> needs thinking about <str<strong>on</strong>g>the</str<strong>on</strong>g> architecture <str<strong>on</strong>g>of</str<strong>on</strong>g> an Enterprise’s Informati<strong>on</strong><br />

and Knowledge System (EIKS), which must be a basis <str<strong>on</strong>g>of</str<strong>on</strong>g> discussi<strong>on</strong> during <str<strong>on</strong>g>the</str<strong>on</strong>g> strategic orientati<strong>on</strong><br />

phase <str<strong>on</strong>g>of</str<strong>on</strong>g> a general KM initiative.<br />

References<br />

Amin, A., Cohendet P. (2004) Architectures <str<strong>on</strong>g>of</str<strong>on</strong>g> Knowledge, firms, capabilities, and communities. New York US:<br />

Oxford University Press Inc.<br />

CEN-CWA 14924-1 (2004). Knowledge Management Framework. In European Guide to Good Practice in<br />

Knowledge Management (Part 1). Brussels: CEN, CWA 14924-1:2004 (E). Retrieved June 19, 2004, from<br />

ftp://cenftp1.cenorm.be/PUBLIC/CWAs/e-Europe/KM/CWA14924-01-2004-Mar.pdf<br />

Chua, B.B., Brennan, J. (2004). Enhancing Collaborative Knowledge Management Systems Design. In D.<br />

Remenyi (Ed.), 5th European <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g> <strong>on</strong> Knowledge Management (pp.171-178). Reading, UK:<br />

Academic <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g>s Limited.<br />

Davenport T. H., Prusak L. (1998) Working Knowledge. Harvard Business School Press, Bost<strong>on</strong>.<br />

Grundstein, M. (2005a). MGKME: A Model for General Knowledge Management within <str<strong>on</strong>g>the</str<strong>on</strong>g> Enterprise. 2nd<br />

<str<strong>on</strong>g>Internati<strong>on</strong>al</str<strong>on</strong>g> <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g> <strong>on</strong> <strong>Intellectual</strong> Capital, Knowledge Management and Organizati<strong>on</strong>al Learning,<br />

<str<strong>on</strong>g>Proceedings</str<strong>on</strong>g>. American University in Dubai, UAE, (ICICKM05 <str<strong>on</strong>g>Proceedings</str<strong>on</strong>g> pp.201-211). Reading, UK: ACL.<br />

Grundstein M. (2005b) Pilotage d’un projet Global de Knowledge Management (PGKM). Research Report #12.<br />

Paris, France: MG C<strong>on</strong>seil (www.mgc<strong>on</strong>seil.fr ).<br />

Grundstein M. (2007) Knowledge Workers as an Integral Comp<strong>on</strong>ent in Global Informati<strong>on</strong> System Design. In<br />

Wai K. Law (Ed.), Informati<strong>on</strong> Resources Management: Global Challenges (Chapitre XI, pp. 236-261).<br />

Hershey PA: Idea Group Publishing, 2007.<br />

Grundstein M., Rosenthal-Sabroux C. (2003) Three Types <str<strong>on</strong>g>of</str<strong>on</strong>g> Data For Extended Company’s Employees: A<br />

Knowledge Management Viewpoint. In M. Khosrow-Pour (Ed.), Informati<strong>on</strong> Technology and Organizati<strong>on</strong>s:<br />

Trends, Issues, Challenges and Soluti<strong>on</strong>s, 2003 IRMA <str<strong>on</strong>g>Proceedings</str<strong>on</strong>g> (pp. 979-983). Hershey, PA: Idea<br />

Group Publishing.<br />

Grundstein, M. (2008) Assessing <str<strong>on</strong>g>the</str<strong>on</strong>g> Enterprise’s Knowledge Management Maturity Level. Int.J. Knowledge and<br />

Learning, Vol.4, No. 5, pp. 415-426.<br />

Haeckel, S., H. (2000) Managing Knowledge in Adaptive Enterprises. In C. Despres and D. Chauvel (Eds),<br />

Knowledge Horiz<strong>on</strong>s (chap. 14, pp. 287-305). Woburn, MA: Butterworth-Heinemann.<br />

http://www.Management-Journal.com<br />

Jennex, M. E. (2005) What is Knowledge Management? <str<strong>on</strong>g>Internati<strong>on</strong>al</str<strong>on</strong>g> Journal <str<strong>on</strong>g>of</str<strong>on</strong>g> Knowledge Management, Vol.1<br />

No.4, pp. i-v. Hershey PA: Idea Group Publishing.<br />

Kautz, K., Kjaergaard, A. (2008) Knowledge Sharing in S<str<strong>on</strong>g>of</str<strong>on</strong>g>tware Development. In P. A. Nielsen and K., Kautz<br />

(Eds), S<str<strong>on</strong>g>of</str<strong>on</strong>g>tware Processes & Knowledge. Bey<strong>on</strong>d C<strong>on</strong>venti<strong>on</strong>al S<str<strong>on</strong>g>of</str<strong>on</strong>g>tware Process Improvement (Chapter 4,<br />

pp.43-68 ). Aalborg, Denmark: S<str<strong>on</strong>g>of</str<strong>on</strong>g>tware Innovati<strong>on</strong> Publisher, Aalborg University.<br />

Laud<strong>on</strong> K C, Laud<strong>on</strong> J P. (2006) Management Informati<strong>on</strong> Systems; Managing <str<strong>on</strong>g>the</str<strong>on</strong>g> Digital Firm. Upper Saddle<br />

River, New Jersey: Pears<strong>on</strong> Educati<strong>on</strong>, Inc, (Ninth editi<strong>on</strong>).<br />

Mangham A., Kodlubanski, D. (2004) Charting <str<strong>on</strong>g>the</str<strong>on</strong>g> KM roadmap. InsideKnowledge Vol. 7 Issue 8). England: Ark<br />

Group Ltd. Extract May, 2009 from http://www.ikmagazine.com/xq/asp/sid.0/articleid.9F96C713-147A-473E-<br />

8A45-DE623A7D26E6/eTitle.Charting_<str<strong>on</strong>g>the</str<strong>on</strong>g>_KM_roadmap/qx/display.htm<br />

Muller, H. & Maasdorp, C. (2011) The data, informati<strong>on</strong>, and knowledge hierarchy and its ability to c<strong>on</strong>vince. Fith<br />

<str<strong>on</strong>g>Internati<strong>on</strong>al</str<strong>on</strong>g> <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g> <strong>on</strong> Research Challenges in Informati<strong>on</strong> Science, Gosier, Guadeloupe, France,<br />

RCIS proceeding<br />

Nels<strong>on</strong>, R.R., & Winter, S.,G. (1982) An Evoluti<strong>on</strong>ary Theory <str<strong>on</strong>g>of</str<strong>on</strong>g> Ec<strong>on</strong>omic Change. Cambridge, MA: Harvard<br />

University Press.<br />

O’Dell, C. and Hubert, C. (2011) The New Edge in Knowledge, How Knowledge Management is Changing <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

Way we Do Business. APQC, Hoboken, New Jersey: John Wiley & S<strong>on</strong>s.<br />

Polanyi, M. (1966) The Tacit Dimensi<strong>on</strong>. L<strong>on</strong>d<strong>on</strong>: Routledge & Kegan Paul.<br />

209

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!