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Proceedings of the 8th International Conference on Intellectual ...

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A Lean Knowledge Life Cycle Methodology in Product<br />

Development<br />

Maksim Maksimovic 1 , Ahmed Al-Ashaab 1 , Essam Shehab 1 and Robert<br />

Sulowski 2<br />

1<br />

Manufacturing Department, SAS, Cranfield University, UK<br />

2<br />

Sitech, Polkowice, Poland<br />

m.maksimovic@cranfield.ac.uk<br />

a.al-ashaab@cranfield.ac.uk<br />

e.shehab@cranfield.ac.uk<br />

robert.sulowski.sitech@volkswagen.de<br />

Abstract: Engineering companies face difficulties to utilise <str<strong>on</strong>g>the</str<strong>on</strong>g> full potential <str<strong>on</strong>g>of</str<strong>on</strong>g> existing knowledge assets in <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

enterprise to support product development. The Lean Knowledge Life Cycle (LeanKLC) was developed as a<br />

methodology to capture, re-use and create knowledge in <str<strong>on</strong>g>the</str<strong>on</strong>g> Lean Product and Process Development (LeanPPD)<br />

envir<strong>on</strong>ment. LeanPPD is a project funded by <str<strong>on</strong>g>the</str<strong>on</strong>g> EU-PF7. The project addresses <str<strong>on</strong>g>the</str<strong>on</strong>g> needs <str<strong>on</strong>g>of</str<strong>on</strong>g> European<br />

manufacturing companies for a new model that goes bey<strong>on</strong>d lean manufacturing, to ensure <str<strong>on</strong>g>the</str<strong>on</strong>g> transformati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> enterprise into lean envir<strong>on</strong>ment. The research methodology comprises three main elements: a) literature<br />

review and industrial field study b) <str<strong>on</strong>g>the</str<strong>on</strong>g> LeanKLC development c) acti<strong>on</strong> research and d) case study validati<strong>on</strong>. As<br />

opposed to comm<strong>on</strong> Knowledge Life Cycle (KLC) methods, <str<strong>on</strong>g>the</str<strong>on</strong>g> LeanKLC does not require a rigid procedure <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> proposed stages. It provides different knowledge modelling tools and alternative implementati<strong>on</strong> scenarios<br />

specifically in product development. The stages <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> LeanKLC are <str<strong>on</strong>g>the</str<strong>on</strong>g> following: 1) Knowledge Identificati<strong>on</strong>, 2)<br />

Previous Projects and Domain Knowledge Capturing 3) Knowledge Representati<strong>on</strong>, 4) Knowledge Sharing, 5)<br />

Knowledge Based Engineering, 6) Dynamic Knowledge Provisi<strong>on</strong> and 7) Dynamic Knowledge Capturing. A<br />

dynamic dimensi<strong>on</strong> instils <str<strong>on</strong>g>the</str<strong>on</strong>g> practise <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge capture and provisi<strong>on</strong> as a daily routine. This aims to ensure<br />

that knowledge is naturally created without <str<strong>on</strong>g>the</str<strong>on</strong>g> need <str<strong>on</strong>g>of</str<strong>on</strong>g> time c<strong>on</strong>suming documentati<strong>on</strong>. Initial industrial feedback<br />

c<strong>on</strong>cludes <str<strong>on</strong>g>the</str<strong>on</strong>g> LeanKLC as a beneficial methodology. Future work will entail <str<strong>on</strong>g>the</str<strong>on</strong>g> c<strong>on</strong>duct <str<strong>on</strong>g>of</str<strong>on</strong>g> industrial case studies<br />

in collaborati<strong>on</strong> with European manufacturing companies in order to enhance <str<strong>on</strong>g>the</str<strong>on</strong>g> present tools and tailor <str<strong>on</strong>g>the</str<strong>on</strong>g>m<br />

based <strong>on</strong> specific industrial needs.<br />

Keywords: Knowledge Life Cycle, Lean Product Development, LeanPPD<br />

1. Introducti<strong>on</strong><br />

Product development activities are becoming increasingly complex and require greater depth and<br />

breadth <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge. This knowledge needs to be modelled in a way that ensures its correct use to<br />

solve real industrial problems. The Lean Product and Process Development (LeanPPD) c<strong>on</strong>sortium<br />

believes that product development activities must be formalised and structured in such a way that any<br />

engineering decisi<strong>on</strong>s taken are based <strong>on</strong> proven knowledge and experience, which is referred to <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

knowledge based envir<strong>on</strong>ment (Al-Ashaab et al, 2011). Failure to apply proven knowledge and<br />

experience will c<strong>on</strong>sequently result in product and process re-design, which would be seen as n<strong>on</strong>value<br />

added activities i.e. waste <str<strong>on</strong>g>of</str<strong>on</strong>g> valuable resource.<br />

The research community addressing lean product development (Morgan and Liker, 2006; Kennedy et<br />

al, 2008; Sobek et al, 1999; Ward, 2007; Mascitelly, 2006; Oosterwal, 2010) is mainly based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

Toyota product development system and comm<strong>on</strong>ly agrees that knowledge is a vital piece in <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

puzzle to realise value creati<strong>on</strong>. However, no systematic approach, method or framework is provided<br />

<strong>on</strong> how to manage product development knowledge in a lean envir<strong>on</strong>ment. Researches specifically<br />

addressing Toyota’s knowledge management initiatives were described by Ichijo and Kohlbacher<br />

(2007; 2008) and Dyer and Nobeoka (2000) at a high cooperative level. The literature in lean product<br />

development with regards to <str<strong>on</strong>g>the</str<strong>on</strong>g> actual tools and techniques for knowledge capture, reuse and<br />

creati<strong>on</strong>, which an engineer could potentially use, is very limited. Therefore it is important to c<strong>on</strong>sider<br />

and merge research initiative related to a Knowledge Life Cycle (KLC). The terminology <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> KLC<br />

was mainly driven by N<strong>on</strong>aka and Takeuchi’s (1995) novel work <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> knowledge creating process.<br />

Borgh<str<strong>on</strong>g>of</str<strong>on</strong>g>f and Pareschi (1997) used <str<strong>on</strong>g>the</str<strong>on</strong>g> term <str<strong>on</strong>g>of</str<strong>on</strong>g> KLC to describe N<strong>on</strong>aka and Takeuchi's (1995) four<br />

modes <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge c<strong>on</strong>versati<strong>on</strong>, transferring tacit to explicit knowledge and vice versa. Firest<strong>on</strong>e<br />

and McElroy (2003) clearly use <str<strong>on</strong>g>the</str<strong>on</strong>g> term <str<strong>on</strong>g>of</str<strong>on</strong>g> a KLC in order to describe "a process that produces<br />

knowledge with a c<strong>on</strong>ceptual framework that provides a cognitive map <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>se processes". In<br />

comparis<strong>on</strong> to <str<strong>on</strong>g>the</str<strong>on</strong>g> KLC, <str<strong>on</strong>g>the</str<strong>on</strong>g> terminology <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> Knowledge Management (KM) life cycle or KM<br />

framework is also used to describe a process <str<strong>on</strong>g>of</str<strong>on</strong>g> "how organisati<strong>on</strong>s generate, maintain and deploy a<br />

strategically correct stock <str<strong>on</strong>g>of</str<strong>on</strong>g> knowledge in order to create value" (Buckowitz and Willians, 1999). This<br />

352

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