Proceedings of the 8th International Conference on Intellectual ...

Mohd Zali Mohd Nor et al.
KQ8
provide contextual
knowledge 46 44 -0.35 1.15 0.72 0.75
SmCAT Rodriguez SmCAT Rodriguez SmCAT Rodriguez
Item Description
Score Score Measure Measure Error Error
KQ9 complete knowledge portal 55 33 -1.88 2.52 0.71 1.1
KQA accurate expert directory 40 46 -0.67 5.23 0.6 2.57
KQB helpful expert directory 36 48 1.27 -1.02 0.72 0.48
US1 meet knowledge needs 48 35 1.84 2.77 0.81 0.7
US2 efficient 50 45 -1.37 0.8 0.52 0.97
US3 effective 48 35 1.84 2.77 0.81 0.7
US4 overall satisfied 49 38 1.27 2.23 0.72 0.58
PB1 acquire new knowledge
effectively manage
45 38 0.07 2.22 0.62 0.58
PB2
knowledge 52 36 0.03 2.57 0.6 0.64
PB3 accomplish tasks efficiently 50 39 0.80 2.07 0.65 0.57
PB4 enhance performance 48 33 1.84 3.34 0.81 1.02
PB5 improves quality 48 36 -0.99 2.57 0.58 0.64
SU1 making decisions 47 38 2.62 -0.6 0.97 0.59
SU2 record my knowledge 46 36 -0.31 0.54 0.56 0.66
SU3 communicate knowledge 40 39 1.01 -0.95 0.49 0.59
SU4 share general knowledge 45 42 0.23 -2.12 0.81 0.69
SU5 share specific knowledge 42 31 1.14 5.23 0.57 2.57
References
MEAN 47.10 40.8 0.69 1.40
SD 4.00 5.30 1.36 1.72
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