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RMX 2000 Administrator's Guide - Polycom Support

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<strong>Polycom</strong> <strong>RMX</strong> <strong>2000</strong>/4000 Administrator’s <strong>Guide</strong><br />

Table 2-15 Set up Procedures according to the Dialing Direction<br />

Dialing<br />

Direction<br />

<strong>RMX</strong> <strong>2000</strong><br />

Level 2<br />

to<br />

<strong>RMX</strong> <strong>2000</strong><br />

Level 1<br />

<strong>RMX</strong> <strong>2000</strong> Level 1 <strong>RMX</strong> <strong>2000</strong> Level 2<br />

Define the cascade-enabled<br />

Entry Queue, setting it as<br />

Master.<br />

Define the conference line<br />

rate and Video Session<br />

Mode to be the same as the<br />

one set on <strong>RMX</strong> Level 2.<br />

Define the conference line<br />

rate and Video Session Mode<br />

to be the same as the one set<br />

on <strong>RMX</strong> Level 1.<br />

Define the dial-out participant<br />

(Cascaded Link) to the<br />

conference running on the<br />

<strong>RMX</strong> <strong>2000</strong> on Level 2, setting<br />

it as Slave.<br />

• When cascading between a DST MCS 4000 on level 3 and the <strong>RMX</strong> <strong>2000</strong><br />

on level 2, the <strong>RMX</strong> <strong>2000</strong> must dial out to the MCS 4000 to establish the<br />

Master-Slave relationship (the <strong>RMX</strong> <strong>2000</strong> is the Master).<br />

• If the <strong>RMX</strong> <strong>2000</strong> on level 2 is being dialed from both Level 1 and Level 3 and<br />

it is acting as both Slave to level 1 and Master to Level 3, two Cascadeenabled<br />

Entry Queues must be defined: one defined as Slave (for dial in<br />

from conferences running on MCU Level 1) and the other defined as Master<br />

(for dial in from conferences running on MCU Level 3).<br />

Creating a Cascade Enabled Entry Queue<br />

Cascade-enabled Entry Queues do not play IVR prompts and video slide<br />

displays associated with standard Entry Queues.<br />

Depending on the dialing direction, a cascade-enabled Entry Queue is<br />

defined either on the MCU on level 1 or on level 2. (See Dialing Direction).<br />

The definition of the Entry Queue as Master or Slave is done accordingly.<br />

To define a Cascade-Enabled Entry Queue:<br />

1 In the <strong>RMX</strong> Management pane, click Entry Queues.<br />

The Entry Queues list pane is displayed.<br />

2 Click the New Entry Queue ( ) button.<br />

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