RMX 2000 Administrator's Guide - Polycom Support

Polycom RMX 2000/4000 Administrator’s Guide
Defining a New Conference IVR Service
The RMX is shipped with two default Conference IVR Services and all its
audio messages and video slide. You can define new Conference IVR
Services or modify the default Conference IVR Service. For the definition
of Conference IVR Service for gateway calls, see "Defining the IVR Service
for Gateway Calls” on page 15-12.
Up to 40 IVR Services (Conference IVR Services and Entry Queue IVR
Services) can be defined for a single RMX unit.
Defining a New Conference IVR Service
To define a new Conference IVR Service:
1 On the IVR Services toolbar, click the New Conference IVR Service
( ) button.
The New Conference IVR Service - Global dialog box opens.
2 Define the following parameters:
Table 13-3 Conference IVR Service Properties - Global Parameters
Field/Option Description
Conference IVR
Service Name
Enter the name of the Conference IVR Service. The
maximum field length is 20 characters and may be
typed in Unicode.
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